"I let my property with Haart and ultimately felt like they did not care as soon as they had the contracts signed. The inventory I paid for missed quite a lot, and then the claims against the deposit for damages and cleaning issues weren't dealt with properly. They stopped replying to me once they were no longer receiving money from rent, despite saying they'd follow up to resolve. They did the bare minimum during the tenancy, despite paying for property management at 11% of the rent, but communication was pretty awfu. Then despite the keys being returned by the tenants to the Walthamstow branch (5 mins from the property) they made us collect them from the Leytonstone branch the following day which was such an unnecessary waste of our time."