Reviews of haart Letting Agents in Taunton
- Reviews
- Testimonials
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Luke at Taunton branch was professional, gave honest advice and kept me fully up to date on all developments and was very friendly.
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I have used haart for letting several of my properties now. I have found them to be professional at all times and very efficient with finding the right tenant for the property. The rental team are always on the end of the phone or an email if you ever need them and they always deal with things quickly as possible as a well organised team.
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Good morning Rachel,I found the dealings and responsiveness from yourself and those with whom we engaged in the branch to be excellent, with good advice and explanation of the process and timescales throughout. I found the various people with whom I dealt to be extremely professional, and knowledgeable with particular emphasis placed upon explaining the elements of the tenancy/guarantor agreement and breakdown of the charges.All in all, I am very happy with the service we received and wouldnt hesitate to recommend Haart to others in the future if they were looking for property or were landlords.
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Celinda, I truly cannot fault the service we received from you guys. You made it so very easy for us, especially as neither of us really knew what to expect from the whole letting process, being newbies and all! The whole process was very easy and very quick. You were always willing to help with absolutely anything and nothing was ever too much hassle. A million thank yous would not be enough to thank you for everything. We both really appreciate how approachable, helpful, and kind you were, so thank you very, very much, you're a star.We are absolutely loving our new home, thank you very much.
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Ive never used a letting agent thats actually been attentive to tenants. Its so frustrating as in the past I have felt that, as Im only a renter, I shouldnt have as good a service as someone who was buying. Celinda and her team in completely changed my view on letting agents. They made the moving in process quick and painless, any questions we had were immediately answered. A couple of months after moving in, I locked myself out. I called haart and they came round straight away to let me in, through Taunton traffic, which, if you know Taunton is a big ask.We then begrudgingly gave notice to our landlord and haart as we needed and found somewhere bigger, we were set to go in two weeks to our new agent dropped us as tenants leaving us in the lurch, effectively making us homeless in 12 days. I called Celinda immediately to see if our property was still available but it had already been taken. She really sympathised with us and contacted the landlord to ask for an extension and even, if worst came to worst, were prepared to ask the new tenants to extend their move-in date to allow us more time. We gained 4 weeks and Celinda, Luke or Myles were in contact with us every day with new properties, and informing us of new ones not yet advertised. Our issue was that we have a dog and two cats so were not easy to find for. They called landlords that ordinarily wouldnt accept pets to vouch for us as tenants. They have in the meantime visited the property we were looking to move in to, to try and speak to the landlord with no luck, they then sent a letter to the landlord of the property, giving us a glowing reference to hopefully persuade the landlord to reconsider. I cannot tell you what a help they have been, they didnt need to help in the way that they have, in reality I am an outgoing tenant. Its just nice to know there are some good companies and employees out there that care so much. Thanks you so, so much all at Taunton haart.
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Luke, being new to the moving home business I was very happy with how you welcomed us and made us feel at ease. You were very approachable both in person and on the phone which made the whole process a much more relaxing and pleasant experience. With the minor issues we had you were very helpful and did all you could to resolve. We would have no problem recommending anyone to go through haart. Once again, we thank you for how easy and comfortable you made the process with it being our first time.
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Thank you so much for all your work with our property. I have nothing but praise for the way in which haart Lettings Taunton have dealt with my situation, in taking on my property from another agency and securing a tenant in a very short space of time. I have found Luke to be polite and friendly both on the phone and in person when I have had to visit the haart office. I was pleased to receive a call from Luke shortly after the tenancy had been signed to advice me that everything was completed and the tenant would be moving in shortly. I found this to be a great service and my mind could be put at rest. I would have no reservations about recommending haart Lettings to anyone.
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This is a note to say thank you for all the hard work that Scott put in, in helping us to find our new flat. Scott has gone out of his way and we really appreciated all his efforts and are truly thankful for all that he has done as this is our first home together. Thank you again Scott, as you were there for us 100% of the way.
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Scott, please pass this on to your manager as I felt you were very efficient and accommodating in the way you have dealt my recent transaction. You have maintained regular contact and rang back whenever you have promised to. I was pleased you took personal ownership of my questions regarding the deposit and returned with an answer swiftly. With the speed you let the flat out as well as the service you have provided, I would be very happy to use haart again.If the service that you provided me was a reflection of the service you provide to all your customers, I would expect you to be someone with a very complimentary appraisal rating at the end of the year.
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Celinda, this is to inform you that I have found it a very pleasant experience dealing with you over the Greenway Avenue property. You have been really supportive and helpful throughout the dealings and I would be very happy to refer your agency to my colleagues who will be coming over here on work visas and will also be house hunting.Keep up the good work - Cheers.
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Luke, thank you for your email. Yes, we are very happy in our new home even though we are still trying to find where we packed what. It has been a fantastic experience dealing with yourself and the haart staff. You replied to my messages promptly and my queries were dealt with efficiently. Both Peter and I were more than satisfied with your professional approach and attention to detail. We found the staff at your offices welcoming and polite. We would have no hesitation at all in approaching yourself in the future if it became necessary. We would also recommend you and your services to friends and family - Thank you so very, very much.
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I just wanted to drop a note about how helpful the Taunton branch have been. We have recently re-let a property which you organised quickly, effectively and without fault.
We have also needed to re-organise several running repairs and improvements to which you have provided great advice and support along-with regular, swift and effective communications - Many thanks to all involved -
As first time landlords we have found haart of Taunton's communication, patience and willingness to explain details to be excellent. We were particularly impressed with how quickly they found us tenants. We are now 1 month in to the tenancy, so far they have remained helpful and communicative and we are hopeful of continuing a fruitful long term business relationship with them.
