What our customers think about... our local knowledge

"I have recently sold my house through haart, after another estate agent had failed to sell it.

Jonathan impressed me as he was very knowledgeable about the local market, was good at managing my expectations and provided honest, professional advice. This was very much appreciated and was one of the reasons why I chose haart to market my property. I was very pleased with the professional photographs and marketing brochure of my property and the number of viewings I received. I was delighted that it sold within a month to a first-time buyer. Rebecca was extremely efficient, a fabulous communicator and a pleasure to deal with. She responded immediately and resolved issues sensibly and quickly. I felt extremely confident about everything Rebecca did for me and her excellent customer service was greatly appreciated during what was, at times, a stressful and uncertain time. Rebecca’s professionalism and knowledge shone through and made the process much easier.

In summary, I would have no hesitation in recommending haart to my friends and family and would be pleased to have you sell my new home if and when the time comes."

Suzanne Webb, Vendor, Newport


"I just wanted to drop you a line now we have exchanged. I have been very impressed with your professionalism and knowledge throughout the selling process especially when you valued my property; your knowledge of the local market gave me confidence you were the best agent to represent me in selling my house. Thank you for being so prompt in giving me all the feedback from viewings and most importantly in securing me an excellent price on my property and seeing it through to exchange.

I'll definitely be in touch when I am selling another property."

N Trewman, Vendor, Welwyn Garden City


"I chose David and his team at haart to let and manage my East London flat due to what seemed to be their unbeatable local knowledge.

I was then pleasantly surprised by the outstanding customer service and attention to detail I received. It's been two months now since they found me an appropriate client and the hand-over process, legals and tenancy, have been a dream.

I will certainly continue to use them in future and am happy to recommend landlords and clients to consider their services."

Henry Mayhew, Landlord, Stratford


"We chose haart as our estate agents, having used them when we sold a previous property some years ago. We liked the fact that it was the same team of sales personnel because we knew that they had an in-depth knowledge of the local market and also because we were aware of how hard they would work to achieve a sale of our property.

The team took great pains to get to know our property because they felt it was unique in the local market. They also ensured that they understood what we were looking for; this was extremely significant, since we eventually sold on a part-exchange basis. At all times during the process, Nicola and Tracey kept us in touch with developments and advised us on the best way to proceed; in fact, our buyers were very complimentary about Nicola and Tracey since they kept in touch with them more than their own estate agents did! We were extremely impressed by the professionalism of the whole team and also by the way they made us feel like valued clients rather than just another sales figure.

We would have no hesitation in recommending them to other vendors and have done so several times already."

Mr and Mrs Peacock, Vendor, Grantham


"I would like to thank you for all the help you have given me whilst out on my property searches; your local knowledge, which you share freely has really helped me with deciding the areas that I want to be investing in. You always give a warm welcome and although I have yet to buy a property, the service you have given means that when it happens I already that know that I will be in safe hands."

C Nash, Buyer, Newport


"Maarten visited to carry out a valuation of my property and it was very apparent he had excellent knowledge of the local area and market.

Maarten gave me great confidence in his ability to find a buyer. Jack called me regularly to update me on the process of the sale and I didn't need to ever chase as I received a call with all developments - thank you."

Mr D Griffiths, Vendor, Manningtree