Our colleague commitments


If you're looking for a career with haart, visit our Careers page.

We recognise that our colleagues are critical to the delivery of an industry-leading service, both internally and externally.

To gain insight into our colleagues’ well-being, we conduct regular surveys and collect employee feedback. This also helps us to identify levels of engagement and to collate suggestions as to how we can make our company an even greater place to work.

We invest in our people

We aim to promote from within, but are always keen to appoint high-calibre individuals who share our core beliefs.

Every new employee who joins us is given a clear view of their career progression potential and how their performance will not only help them achieve their goals, but make a difference to our business and most importantly the quality of service we deliver to our customers.

Training & development

Our Training & Development Plans help colleagues to plot their career progress by setting out the training they will receive and the competencies and skills they must demonstrate in order to be considered for promotion to the next level.

Every colleague has a monthly meeting with their manager, at which personal objectives are clarified and open and honest feedback given about performance. These also enable us to agree with each individual any development or additional support that would assist them in reaching their full potential.

Celebrating achievements

We celebrate all forms of achievement and reward our colleagues for exceeding our customers’, and our, expectations. We encourage and praise great behaviour and performance, be it via promotion, monetary bonuses, awards presentations, trips aboard or simply saying well done.