Reviews of haart Letting Agents in Milton Keynes
- Reviews
- Testimonials
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A very prompt and efficient service, given the late decision to rent. The rental support included guidance on landlord obligations and was followed through very quickly with unexpected, but essential contractor arrangements. A great service thank you.
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My name is Fariba and I have been dealing with haart lettings agency for some time nowand I wanted to say how very pleased I am with the great quality service I always have received from the people who working in Milton Keynes office.Very happy with every single person and especially Paul. I am currently selling the property through your company whilst it is still rented and I have had full support through the process and advice that has helped me to make the best decisions.So, once again just to say many thanks for all your help and keep up the good work.
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Paul, my friends and I have recently moved into a property with haart and have dealt with the branch manager Paul. We have had consistent communication throughout and Paul has done everything in his power and more to help us during this time. We couldn't be happier with his service and are very grateful for everything he has done. As well as this, Paul still regularly contacts us with any updates and to check in so that we know we are in safe hands. Overall I am extremely impressed with the service and would recommend Paul and the Milton Keynes branch to family and friends in the future.
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Good afternoon Jack, I would very much like to thank you for your outstanding service. From the moment I chatted to you on the phone; you have been most helpful. I really appreciate the professional manner in which you conduct yourself, your promptness at the properties to view and your friendly and professional manner in touring us. You have stood out amongst all the agents from the numerous agencies that we have dealt with.
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Paul, I hope you are well. I have been meaning to send you an email thanking you for all the hard work you did getting the property let.I would like to say I have been very impressed with your effort to go the extra mile to get things sorted out for me especially as I am not based in MK. The effort you put in to get things sorted out on the maintenance front was excellent.I would like to say if all employees at Haart Lettings are as good as you were with dealing with my property then you will have no problem retaining customers. I look forward to continue working with you in the future and will be giving my friends your name as a contact.
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Ellis and Luciano are friendly and professional people and we couldn't be any happier with the services they have been providing for us over the past years. They are very efficient in always finding us good tenants and keeping us up to date throughout the process. Ellis and Luciano are also very knowledgeable in their field and they are always ready to provide answers to any questions we and our tenants may have. We would recommend them to any landlord who is looking for excellent services from an estate agent to find quality tenants.
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Ellis, your service was really brilliant, it's was so quick and professional and not all stressful at all. With the language barrier being a slight issue you never let this get in the way, if anything, you have helped us more. We cannot thank you enough for all your help to set up our utilities and most importantly my daughters school. I will definitely come back to you and I will recommend you to everyone I know who is looking for a property.
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I just wanted to say big thanks to Paul and Ellis for their extremely prompt and professional service.Finding a tenant within a day has really shown me that they are the agent to come to next time I need another tenant. This is the second time you have found me a tenant and I was very happy with your service then and the reason I came back to you. My first tenants a lovely family and ideal tenants are still with me.Keep up the good work; I will be back in touch soon. Thanks again for everything.
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Ellis, I have to thank you for doing a superb job for us. It's never easy to deal with these things from 4,000 miles away, and Wi-Fi in the rainforest is somewhat sporadic! We both feel that you have really gone the extra mile and dealt with issues that, in reality, were outside the traditional scope of our agreement with haart; with examples being the de-personalizing the flat, waiting for the gas inspection, meeting with people. It's very comforting for us to know that we have someone we can trust who is so on the spot and willing to help, if help is needed.We expect to be back in the UK for most of September, so we will look forward to seeing you again then, thank you so much.
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Luciano, you have been an absolute professional in your dealings, you have always followed things through and have been very committed, you are prompt in responding to emails and very polite in your interactions. Everyone at the Milton Keynes branch that I have interacted with has also been very courteous. You very promptly found me a property and, followed up with landlord to ensure all works have been carried as agreed, which was very much appreciated.I am very satisfied and happy with your services and would like to offer my sincere thanks to you for all you help. Thanks once again.
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Luciano, I wanted to thank you for helping Jon and I with the move into our new property. We think you have been fantastic with everything to do with the rental of the property and have been very understanding and patient with both myself and Jon, especially as one of us has been out of the country for the most part. Thank you for making this process as stress free as possible.
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I would like to thank Ellis the senior negotiator in the Milton Keynes branch for the excellent support and clear guidance she has given me throughout this process. From the start through to the completion of the new tenancy agreement I have to say that the service has been great. Thank you also to Ashu for the very friendly and timely communication during the viewings and arranging the start of the tenancy. The haart Milton Keynes team was very responsive and understanding to my particular circumstances and also extremely helpful with finding good tenants at the right time.
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I found the process very easy once I had spoken to Ellis. Ellis stayed in contact with me all the way through and pulled out all the stops to get us into the house a day earlier than had been expected. I had moved out of my own property on a Friday and needed the house quickly. The rental was supposed to start on the following Tuesday but Ellis managed to arrange it so we could move in on the Monday evening which was a great relief. All the paperwork was quite simple too. In essence, we have been pleased with the level of service that has been provided by Ellis and have been grateful for her kind assistance in this matter.Many thanks for all your help Ellis, it has been much appreciated.
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Ashu,Following our phone conversation I would like to express my gratitude towards Ellis and everyone I have dealt with at Haart. She has been fantastic! Coming from a company that aims to exceed customer service expectations on a day to day basis, I know exactly what it is to go above and beyond for customers and receiving it first hand was a breath of fresh air.Through what has been a particularly stressful situation, I could not be happier at the speed and efficiency that Ellis in particular has worked with, for us. Sorting out all contracts, references and getting us in the house within a week was outstanding.I would highly recommend Ellis at Haart to anyone I know and I hope that you keep employing excellent employees!
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Dear haart, I rarely provide feedback, although on this occasion given the exceptional service I feel obliged to acknowledge such good performance.Both Ellis and Luciano have been extremely responsive, day and night, with nothing ever being too much of an issue resulting in a very speedy yet professional sourcing of suitable tenants for my property.My expectations were definitely exceededI will have absolutely no hesitation in returning and recommending haart to others
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Paul, I just wanted to say that I found Ellis to be really helpful. She's responsive and always ready to help. She turns things around exceptionally quickly and keeps me informed at all times. A pleasure to work with her and an excellent service received.
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Luciano, I'm writing on behalf of Tevaugh, Philip and myself. We would all like to say a big thank you for making our first rent move for a nice house become possible. We much appreciated your help with the deposit clearing process. Furthermore your communication was spot on and we were always informed of the progression of the move. Also it was noticed that when we first viewed a property with you in Wolverton, you were very quick to assess our needs and to help us find a property which would suit us all. Thank you once again.
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We were ideally looking to buy in Milton Keynes and also ideally through haart. However due to only being able to buy into shared ownership, time was running out as we had sold our current property, we had to decide if we were to rent or not. We were really unsure of the renting process and what was involved in doing so, but we were lucky enough to be introduced to Ellis.Ellis was very enthusiastic and friendly, she clearly explained the process involved and made me realise maybe we could initially rent. Ellis had a very difficult task of finding a perfect property; it had to be within budget, in a good area and able to be moved into within a couple of weeks. Every time she got hold of a property she kept me informed, she tried so very hard to find exactly what we wanted and within such a short time frame. Ellis then gave me a call one morning after she had found exactly what we were looking for.Elliss manner and communication skills are exceptional. She helped to calm us down during this stressful time, even answering questions after hours in her own time. I seriously would and will recommend both Ellis and haart to anyone.Thank you so very much.
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Ellis, I am very happy with your service, you were always very prompt for any queries I had and were always available whenever required. You have been extremely flexible at times even outside of the working day which I am very grateful for.Thanks again for all your support; I look forward to having a great relationship with you going forward.
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Ellis, I would very much like to thank you for your service, it was very straight forward and I knew every step of the process as you kept me informed at all stages.You were very good to me by coming to collect my passport copy when I was unable to come to the office, above and beyond your role.Thank you for making my hectic life easier.
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I have found Ellis-June to be a fantastic asset for haart as she has an exceptionally professional approach. It was more like dealing with a friend as opposed to a letting agency!When the property I was renting changed hands to a new landlord, Ellis-June made it a very seamless and smooth transition. She also exceeded my expectations by working very hard after hours to make time for me, even calling after 9pm to get everything sorted and to ensure that I was happy with the process.I will definitely recommend Ellis-June and haart to my friends and family who are looking for properties.A big thank you to Ellis-June for everything she has done to help me.
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I am writing to express my sincere appreciation to you and to thank you for your help during my stay at my flat.I have been impressed with the speed of your responses to issues and your competence in dealing with the matters that arose. You were always available to hear my problems and to help me out even when it did not directly involve the flat.I have been really impressed with how well you have kept me informed and how trustworthy and honest you've been. It is much appreciated.Again, thank you for all of your invaluable help and support.
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Paul, I just want to let you know how my experience has been with haart has been. You as a company have been so helpful with finding me a suitable home when one fell through. Ellis has been so helpful she went above and beyond to help me, even working at 9:30pm one night to make sure my move went through in the correct way.I was not looking forward to moving but Ellis made it a breeze. The paper work side was a nightmare with my two guarantors working different hours but Ellis dealt with this, most agents would of given up on me with the time it took to get all paper work done but you as a company have been brilliant. I would recommend anyone to haart in Milton Keynes and you as a manager have also offered your help in getting the wording right.All I can do is thank you so much for all your help and the on-going help you offer.
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Ellis, thank you for putting my trust back into estate agents. I was very worried about having you out but you reassured me every step of the way. You gave a great valuation and was spot on with the price. You were a little more expensive than the others but I feel you represented your company well and allowed me to believe in you. I gave you two weeks to rent my property at a sole agency which seemed very short but under the circumstances with other agents on my back I thought this was reasonable. Not only did you rent it within the two weeks you them moving in with passed references. You are very responsive even out of hours on your mobile to answer little questions I had. You are a complete asset you the company and I look forward to working with you again.
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Ellis, I would like to say that I am happy with the service you provided and how quickly you found great tenants. You kept me to date each step of the way and I couldn't be more grateful for that. Living away from Milton Keynes can make the lettings process very hard but you were there on standby to help me out with booking the inspection and cleaning. I am also very grateful that you made time for me out of hours so that I could talk to you around my job. I will always return to haart. Thank you for everything you have done. I wish you all the best and look forward to working with you again soon.
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We have fully moved in and really love our new home. Thank you for your help and everything you have done to help us with the house. You have been very kind and helpful especially after our other property didn't work for us. You went out of your way to come to our old house after hours for my husband to sign the contact so we didn't have to bring the children out.
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Thomas, with regard to dealing with your company and in particular with Charlie we would highly recommend you. Although we had a couple of set-backs and delays with the sale of our property and it did not help with Christmas falling in the middle of everything, but at no time did we feel pressured into signing the tenancy agreement, in fact you were very patient with us which made the whole process much less stressful Thank you.
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Paul, I just wanted to say thank you for all your help last week with my flat. I know it was very short notice but you sorted everything out very quickly. I have had a great service rom you guys over the last 2 years and hope to let with you again in the future.
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I had excellent service from the time I was shown the property that I bought, through the process of my getting possession of the property. When I handed over the property to haart Milton Keynes to let it on my behalf, the rental department found a tenant for me in no time. The service I have received from the rental department has been most efficient.
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All of haart Milton Keynes provided excellent service and especially Paul and Ellis. They managed to find a tenant in double quick time, which meant the property was not left empty for too long, which was definitely a plus point for me.
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I was amazed by the level of commitment from Paul, who averted a crisis over the Christmas period caused by an outgoing tenant and the condition of the property left behind. Paul really went above and beyond to get everything sorted out within a few days, removing a lot of the stress off of me.Generally, I find all of the people with whom I have dealt at haart Lettings in Milton Keynes to be very, very helpful.
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Dear haart Lettings Team, just to say that Sue and I have been delighted with the excellent service you have given us regarding the rental of our property. As you know the property we purchased was with a different estate agent in Milton Keynes but we chose haart to do the letting. You managed to find us a good corporate tenant and at top rental and you managed to get this to commence on the day of completion. How efficient is that?The inventory service, handover and all paperwork has been done in a professional manner and we will continue to use haart for future projects from now on.
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Paul, just a note to say thank you so much for your help. You arranged the contractor in such a short time to sort the problem. You have been very helpful since day one when I came to your haart office to rent my property. I really appreciate it everything Have a great Christmas.
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I asked Ellis for your email address to drop you an email regarding the Letting of my property. Id like to give my thanks and full appreciation to Ellis and haart in Milton Keynes.This is the first time I have rented out a property and the process seemed rather daunting. My property was originally up with another agent and over 2 weeks we had only one viewing. Tom approached me on email around the 2 week mark of the property being advertised and offered to market the property and rent the house straight away, which he did.Within 4hrs I had a phone call for viewings the following day and I was introduced to Ellis. Ellis took the time on our first meeting to talk myself and Kyle through the whole process and answer a long list of questions we had. Every answer we got from Ellis was spot on and answered professionally. Within 48hrs of haart listing the property had been let. Ellis had found the exact type of tenants we were looking for and would call us regularly with updates to keep us in the loop.The whole process with haart has been very smooth and your staff are a credit to the company.
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Dear Imogen, just wanted to say thank you for your help last Saturday. We have dealt with quite a few letting agencies just recently - most of whom have shown little interest in helping us to find a suitable property. We both felt that you were professional with a friendly and personal approach and were so relieved to be able to say that we had found a nice property to live in, albeit only for 6 months. Despite the fact that things may not work out as planned, we would not hesitate to recommend haart Residential Lettings, and particularly yourself, to people we know
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In the last 9 months I have worked with a number of Estate Agents whilst selling my house and viewing a number of houses to buy. I can honestly say most of the service has been very mediocre.Imogens Customer Support stood out from the rest during my recent viewings. She didnt give up when I couldnt offer an exchange date on my property and commit to a letting contract. She went the extra mile to try and support me with the process to make an offer. I wish Imogen nothing but good luck in her career
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Paul, I just wanted to thank you for all of your help recently. haart is the best letting agents that I have ever come across since running my property business - Once again, thank you to you and your team in Milton Keynes
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I own a large buy to let property portfolio in Milton Keynes and also manage a number of high-end properties for other investors in the City. I have used haart residential lettings for the last 5 years to find me tenants, safe in the knowledge that they will always secure top quality , professional people to rent my properties. I am impressed by the service that haart offers on every level and the lettings team is second to none for excellent customer service, attentiveness to my requirements and their professionalism guarantees that I never have any voids in my properties. Ellis, Tom and Imogen are always keen and eager to fill my properties with the right tenant for me and they always keep me updated about viewings and suggestions to get the best deal for me. They also are very good at making sure the administration paperwork is completed on time and I never have to chase them. Paul Bushby has brought together a superb team, and his market knowledge, experience and fantastic people skills make sure that I dont go anywhere else! I would recommend haart residential lettings to any landlord who wants to get the best return for their investment
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I made an enquiry on a property you had to let through right move mid August. I would just like to commend the prompt response I received.I must apologise for not recalling his name, but the man who called me was a such pleasure to deal with.Thomas George was patient, professional, informative, very helpful, easy to talk to and he had an excellent manner.I live outside the UK, I am not as yet up to speed on the UK system of property letting. Compared to my first phone call about any property in the UK to a different agent in Milton Keynes regarding another property, there was no comparison.The other agent I found slightly rude and dismissive. I did not write to say this to the other agent but I did feel it was worth commending your staff as so often people take the time to complain about bad service but not to highlight good service.I would be very pleased if you could let this member of staff know that they are doing a good job in a customers eyes. I am sure you will be able to find out who dealt with the enquiry. On this occasion, the property in question is not exactly want we want and so I did not feel I needed to travel to view the property. I will however hope to use you in the near future.
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I was very happy with the service, it was an office full of very friendly and helpful people
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We are very happy with the very polite and helpful staff at Milton Keunes. Tom was very helpful in all aspects of getting us our home. We would recommend to anyone else.
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Tom and Paul were both courteous, helpful and efficient in our dealings to secure the rental, thank you.
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Very professional and helpful, everyone had good customer service. All the properties were really clean. Staff were efficient and trustworthy.
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The team has been very helpful throughout the six months I have had my tenancy agreement with haart. All aspects have been dealt with on time and with efficiency, a good service from Ellis.
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Very friendly and helpfull staff which made the process of letting the property very easy and I would definitely recommend to family and friends.
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A great service, Ellis was especially friendly and helpful, but also I must not forget Tom who I dealt with initially and was absolutely super
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We were given good information about the property, the staff were very knowledgeable about the property. Ellis made sure that the process was very fast and was very co-operative
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I arrived in the UK at the beginning of this year and to be honest had no idea how anything worked here but haart made my life very easy and comfortable and did a lot more than I expected. Thank you everyone and a special thank you to Ellis.
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I am really satisfied and very happy with the sevices that were offered to me. The amount of effort put in and level of detail given are commendable.
I would definitely suggest my friends and colleagues to consult haart. -
I am really happy with the service that has been provided by haart lettings in Milton Keynes. The on-line service and office support has been great. I would be happy to deal with haart again anytime in the future
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The service was excellent and all of the staff were really friendly. Ellis was especially nice and very prompt
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The service and assistance provided by Ellis was very professional and extremely helpful. Ellis ensured that all our questions and queries were answered quickly and effectively as well as providing clarity in areas such as the referencing process
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The service has been nothing but excellent, Tom has helped so much and provided me with good information regarding the property. Tom has kept me reassured and I am very happy
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I was overall very happy with the friendliness and support provided by the lettings department at haart in Milton Keynes and especially pleased with their flexibility when it came to working my needs. I have no hesitation in recommending them as a letting agent to landlords in the area
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We received a fantastic service from Milton Keynes lettings, Ellis was really helpful and went out of her way to show us exactly what we wanted and she was always there if we had any questions
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I wanted to say thank you Ellis as I found you to be very conscientious and helpful with a really good telephone manner. You are assertive but never pushy and ready to listen which makes it very easy to work with you.
Carry on as you are as the service is fantastic -
My experience with haart of Milton Keynes and especially Ellis has been great so far, although everyone in the team was very communicative and good st helping speed the process along - Thank you
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Through out my dealings with haart, Jade has been really professional, helpful and friendly. Always dealing with any queries efficiently and promptly, always ensuring that I have all of the information to hand that I need
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A big thank you to the entire team of Haybrook for selling my house efficiently and quickly whilst keeping me informed and up to date at every turn. You turned a stressful time stress free experience so thank you again and keep up the good work!!
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Flat hunting is hectic at the best of times but since we were on a strict deadline and were also moving long distance we were really grateful for the help that haart of Milton Keynes gave us and especially Tom for helping us get settled in a place that was right for us.
Having tried a number of estate agents in the area we found haart were by far the most open, easily accessible and friendly that we came across -
Ellis you have been very helpful to all of us throughout this process. I found the service to be professional and friendly with a quick turn around. I would not hesitate to recommend haart of Milton Keynes or yourself to others
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I just wanted to write and thank you for the great service that I received and I am hoping that we can work together again in the near future
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Jade, I would just like to thank you for your swift, friendly and wonderful service. You are a rare find.You seem to really understand the client's needs and you have a great working ethic. I am very pleased that you helped me find this new home. I am excited about the move and you have certainly made this process a lot easier for me. I wish you a wonderful day!
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Ellis we were so pleased with the service you provided. You were very pro-active switching tenants when we had concerns over a young couple that were originally going to rent the apartment. Also, whenever we had queries you were so quick to find the answers
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As a recently signed on tenant with haart letting agents- I would like to express my sincere gratitude to Jade. Her dedication, care, commitment and friendly attitude is outstanding. Most agencies place all their care and attention with the landlord more so than the tenant - but with Jade she went over and beyond to ensure that the process went as smooth as possible
Jade has kept me constantly updated , answering all questions no matter how trivial I look forward to a happy and long relationship with haart and I would truly recommend them to anyone who is looking for property to rent or let in Milton Keynes! Thank you Jade and thank you haart!! -
Jade, I just wanted to say a big thanks for a very professional service. You guys worked hard and fast to find me an ideal tenant, with whom I'm very happy to have living in my house. I will be using haart for all my future lets
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I would just like to give my heart felt thanks to both you and Haart for making this transition as comfortable and stress free as possible.
I was immediately put at ease by the friendly and professional manner with which you conducted yourself and you were clearly well prepared for any question I had.
My expectations were further exceeded with your assistance in helping me to move furniture into the property throughout the move, and it is actions such as these that set you apart from other letting agents I have dealt with in the past.
I would recommend you to anyone looking to undertake the tricky and stress ridden act of looking for and moving into a new home.
I am sure this approach to your work will take you far indeed, and I hope this proves to be the case. -
Ellis I just wanted to write a quick line as I liked your service so much, because it was fast and easy, and because you can do everything by mail or over the phone, but the most important thing is that, everything is clear from the beginning. You were very helpful. Thank you
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Ellis, we wanted your manager to know how satisfied we were with your service. You really went beyond and helped Mercedes out on what it was a very difficult decision and worked so efficiently so everything was done real fast. I really hope they appreciate there the good worker you are and keep motivating you to work as good as you have been. Once again, many thanks
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I wanted to write and say that all is fine with my new flat. Everything went from good to perfect so I wanted to say thank you so much for all of your help
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The service I have received so far from haart and you personally Tom has been fantastic, I would be more than happy to recommend you to anyone I know, including my Mother when her properties become available again to lease
Whenever I had a query, however silly, you were more than happy to help and totally put my mind at rest. Renting my property was a new experience and I feel totally at ease that the property will be cared for in my absence. I hope the tenants are happy and do not have any issues. With the death of my Father it all became very rushed so if they do have any questions feel free to let me know -
Jade, I am emailing to thank you for all your help and advice re the letting of our home. It is clear you are highly skilled in your job and from your initial visit to the letting of our home, the procedure was the only part that was not stressful
Having taken consultations from a number of letting agencies it was clear who we would go with after your first visit. You kept us informed throughout and if we needed any advice you or other members of staff at the Milton Keynes branch were available to answer any of our questions. Many thanks for all your efforts and we wish you well -
Ellis Thank you for helping us let the property. We would also like to let you know how much We appreciated the professional manner on the way you handled every aspect of the it including, communication, liaising with the tenants and most importantly achieving the asking price for the property
Your attitude was extremely professional, very courteous and polite and you made the effort to provide me with continuous positive feedback throughout.Thank you very much for all your hard work and for keeping me updated, particularly outside your normal working hours...it was a Christmas time!! -
I am very gald I came across Jade at haart of Milton Keynes during my house search. Jade understood my unique situation as I was moving from overseas and was very patient and helpful throughout the entire process. It made my move over to a new country practically stress free I am sure I will use haart again in the future because of their excellent service
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I wanted to write and say how very welcoming and friendly you all were as a team, you were a joy to work with and I definitely would recommend you
