Reviews of haart Letting Agents in Clapham
- Reviews
- Testimonials
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I have just had my property let by Christian in your Clapham branch. The process was very smooth with Christian updating me on a daily basis. By keeping me fully informed I felt that haart were focusing on my property 100 percent. Once a tenant was found the paperwork and move in was dealt with in a professional and efficient manner. I would definitely use haart again and would certainly recommend their services.
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Baris has always been able to identify suitable property for me; it is always a pleasure to do business with him as he is both very professional and a very friendly person. I would definitely recommend using haart services and certainly Baris in particular.
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Baris, I just wanted to say very good communication over phone and by email, I always received prompt replies. I also found you very easy to speak with in person. The viewing at Willington was very good, both you and Sam showed the property very well. I would recommend both you and haart to friends.
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Simon, I would like to say thank you for all your services and for how quickly you helped us to find an amazing property, which was exactly we were looking for.I have tried many agencies before, but none gave me anything like the attention and enthusiasm you did when showing us all the properties.Thank you so much for all your help - I really appreciate everything you have done for us.
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Thank you so much Simon for assisting us in our search for a property to rent. Your professional and honest approach was refreshing. As we are relocating from America, it was important for us to understand all aspects of the flat letting process. You did a fantastic job with our requests and we would recommend you to any of our international friends that need a lettings agent in London.
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Simon was extremely helpful in assisting me and a friend to find a flat. His knowledge and professionalism took away the stresses of flat hunting.Simon was able to answer all of our questions and provided us with more than enough information about the area and the flat itself, enabling us to make an informed decision. Simon went above and beyond the port of call, inviting us into the office to explain aspects of the process in person that we did not understand over the phone. I would highly recommend haart to anybody and this is a testament to the excellent customer service we received from Simon.Thank you so much for your help yesterday.
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Simon was a very helpful and able assistant in helping us to find a flat. He was prompt and knowledgeable throughout the viewing, allowing us to view everything with the correct balance of assistance and space. His customer service throughout has been of the highest quality, with any question or query proving no trouble for him to rectify. I would recommend Simon and therefore haart to anyone looking in their areas of operation.
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Dear Simon, just a quick line to thank you for your professionalism and service in the process of renting out my flat. You were very thorough and great at keeping me updated with what was going onThe next time I am putting it to market I will be sure to get in touch and will certainly recommend you to others.
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I would like to say Simon at haart Clapham was absolutely fantastic. I have had previous bad experiences with estate agents however he has restored my trust. He helped us to find an amazing flat. The service we received was very professional and the whole process was very swift. Communication was excellent where we knew exactly what was happening all along the way. All we are waiting on now is to sign the tenancy agreement. I would definitely recommend haart.
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Thank you for making such a great effort to secure new tenants for my property. The fact that another agent found tenants who were prepared to offer far more is no discredit to you. In fact, I have been extremely impressed with your diligence,, commitment in trying as hard as you can to complete a deal and your willingness to go the extra mile. As I said in our recent phone call, I was astonished to hear that you have only just begun your career in lettings and I have no doubt that if you continue with that career you will go far and be exceptionally successful. I have copied this to Mustafa and Christian as I'm sure they will be delighted to hear of your excellent work on my behalf. Thanks again and good luck with your next deals.
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I just wanted to drop you an e-mail to thank you for all your help looking for an apartment over the last few days. You went above and beyond the call of duty and provided an excellent service. You were really punctual, polite, helpful, patient and professional throughout. A credit to your profession. I am particularly grateful to you for meeting me at short-notice on Sunday, that was very helpful.
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Hi my name is Mikel I just wanted to say thanks to Simon for a great job in us helping as much as he could in renting our recent property. In the five years I have been living in London I have never experienced anyone who showed the same interest in a tenant.We want you to know that we really appreciate it and thank you for your patience and for making the process so clear. Everything was done very professionally and we are very happy with everything that you have done Thanks again for everything Simon.
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Hi Simon, it was a pleasure meeting you yesterday. Thank you for showing me around the property.I just wanted to say that you were very personable, and had a lot of charisma whilst showing me around. It was very easy to view the properties that you had and also thank you for dropping me off at the station it was very much appreciated - Good Luck for the summer and her is to many more lets.
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Dear Simon just wanted to write a quick note expressing how impressed I was with the service you provided on behalf of haart when showing tenants around our flat. You would always ensure that we were notably informed before showing any prospective tenants around, which when compared to other agents who would just turn up, was a great help in the whole process.You were extremely polite and adaptable to our needs. If it was ever inconvenient for us to show tenants around you would always ensure to rearrange to a time which suited us. Many thanks for that. We could have not have asked for more from an agent who is showing prospective tenants around a flat we are vacated in.
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During the stressful time of moving out of rented accommodation, the last thing needed after long day property hunting is to return home to find various strangers being shown around your current residence. Simon was the agent tasked with managing all of these things at our property and I can honestly say that he made this experience not only bearable but actually quite enjoyable. His professional and friendly approach was very well received alongside his diligence in letting us know what times and what days we would have prospective tenants looking round the property. He managed us very well and I appreciate his professionalism in taking time to account for our needs alongside that of the prospective tenants he was showing around.I wouldnt hesitate to recommend him to anyone in the future
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Simon, thank you, you were brilliant and it is great that I can get the chance to thank you. You were friendly, approachable and realistic about our offer. The property was amazing so we didn't need any persuading and we did put in an offer. Nothing felt salesy, haart knew our budget and took a chance.All in all, I think you did a great job. We felt that your strength lay in making us very comfortable as well as the current tenants, it felt very easy Thank you,
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Simon assisted my girlfriend and I today with the viewing of few studio flats in Stockwell. I found him patient and approachable. He did not make us feel rushed and answered all our questions.I also wanted to stress that he assisted us later in the evening as well when we decided to take the offer, I really appreciated the fact that he was still helpful and friendly on a weekend evening.
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Simon has assisted us with the viewing of few apartments in Stockwell. I felt he took the appropriate time for us to see around and was very helpful with all our questions. I particularly appreciated Simon's honesty on all fees and extra costs we would need to bear. Also, I was assisted by Chenise over the phone who booked my appointment. I found her thorough but very polite, respectful and friendly. I really appreciated her help.
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Simon, many thanks for all your help. You've been a great help to us both and we would definitely recommend you to others and also use you in the future for our next property search. Not only were you very professional but you were also very friendly and fun which is rare to find in an estate agent so I will definitely be recommend you to others. Thanks again and we will be in touch next time we are looking.
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Simon, thanks for your calls, emails and all your services, you were very helpful to us and listened to our needs. I appreciated the high quality service you gave and your excellent advice as you direct your clients in the best way forward for them. You made us feel very welcome and I will be telling my friends about you and the company. We will contact you next time we wish to find a home. Although we did find a home through else but as you were so very helpful so we will come back next time we are looking
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There is no one better to have in your flat-hunting arsenal than Simon. He was totally in-tune with my requirements and as soon as we finished going through my stipulations he was on the case. After discounting a few properties over email, Simon insisted he had found me the perfect place. Simon met me promptly at 9.30 on a cold Saturday morning - he was more excited than I was and on walking through the hallway and into dining-room/kitchen area I knew he'd done well. I signed there and then and haven't looked back!His follow-up with both me and the landlord was all handled quickly and contracts were signed and agreed within seven days. I would have no hesitation with recommending Simon to any of my friends or family.
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Simon has been of great help to me and my flat mate throughout our hunt for a property to rent these past few weeks. He has shown us numerous properties, all of which met our requirements. Simon also helped us to get a great deal on the flat we are now about to renting and has been a great ambassador for haart as a company itself. We have experienced a little difficulty with the referencing and Simon has constantly helped us and has ensured that the problem is resolved. He has been professional at all times but also very personable. I speak on behalf of my flat mate as well when I say that we are thoroughly happy with the job Simon has done for us and have every faith he will be of help to us in the future.
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Hi Simon, just a quick email to say a big thank you for your help in finding a new home. I have received a fantastic, friendly and professional service. Thanks for the property updates and ensuring we got the right home for us. Your great customer focus was much appreciated and you made sure everything ran smoothly from beginning to end and kept me up to date on the progress throughout - Thanks again.
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Simon thanks so much for all the help you've provided over the last few days. Your assistance working through the UK rental and letting process was extremely helpful, especially considering the short time frame I had to look for our new UK residence before heading back home to the US. It's is quite a relief to have found a place, with your help, that meets our needs and should be a good fit for us as we relocate to London - Thanks again,
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Initially Simon was very helpful and kind when we were trying to find a property recently. We had some issues with a property we had already signed for and Simon went above what was necessary of him to help and secure this property for us. Since signing we had some problems with our referencing and once more Simon was fantastic, very easy to contact and again sorted things out. Simon has been efficient and very effective and we are very much looking forward to moving into our property Thank you.
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Simon was absolutely lovely and great at showing us around the flat.He was straight to the point and didn't try oversell or lie about the property which made us feel very comfortable.Simon was very polite and had great knowledge about the property and the surrounding areas.We have encountered a lot of estate agents over the past few weeks and he came across the most genuine which is very hard to come by.Unfortunately the property didn't match with our needs but hopefully Simon might find us something else. We recommend him to anybody looking for a property in the Clapham area.
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I would just like to write an email to comment on how negotiations have gone with haart in Clapham. My thanks goes mainly to working with Simon, who has been informative, personal and constantly on call whenever I've needed anything. Simon made the stressful process of house hunting a quick and easy one many thanks.
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Simon, I wanted to say thanks for all your help with getting us into the flat. You were very professional without being too formal which made it much easier for us to know we were making the right decision with the flat. We also appreciate the time you took to take us for the second viewing, and were able to order a sofa today because we got the measurementsI would definitely recommend you and haart to any friends looking for a place in London many thanks and take care.
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Dear Simon, Thank you for your call this morning and the fantastic news.I would like to take this opportunity to thank you for your excellent service from the outset of our acquaintance. The search for a rental property has not been without its difficulties and your positivity in resolving the obstacles has helped make this a very pleasant experience. I am aware that haart is one of the upstanding estate agents in the United Kingdom and your friendly and efficient service has shown this.
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I want to express my sincere thanks to haart for finding us a property. We're overjoyed with the outcome and can't wait to move in. We found the process to be efficient, uncomplicated, and express our gratitude to everyone in Clapham for their hard work. Predominantly however, I believe that Simon; deserves particular recognition.I have worked within the property sector as a PA for a Residential Surveying Company which, required regular contact with Estate Agents. Unfortunately Agents are tarnished with a reputation for being dishonest and money-driven salesmen. More unfortunately, my experience in general, I've found this to be true. It is rare to come across an Estate Agent with genuine interest in an individual. Simon listened intently whilst discussing our requirements, took me to see several he thought suitable, his assumptions were spot on. Craig and I immediately warmed to him. We felt we could trust him implicitly, a factor of paramount importance, and believed that he would genuinely endeavour to find us the best property, at the best price, and our best interests. Not so with a single other agent we've dealt with. Charismatic, friendly without being arrogant, and offered his opinion when requested he always upheld the greatest level of professionalism. Several times, he worked overtime so we weren't rushed, doing his best to fit us in to viewings at a time convenient to us taking into consideration that I commute from Buckinghamshire.He always responds to calls or emails with great efficiency. We put an offer on a property without feeling there were hidden costs or clauses as Simon explained everything. I have faith that the rest of the process will be easy, and take solace in the fact that should we experience any problem, Simon will be there. He's an asset, not only to the team, but the entire Company, it has been a pleasure.My thanks to Christian and Matthew, who have both also been fantastic.
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Matthew, first of all, thanks for organising my viewing of the apartment a couple of times, you were both efficient and professional. This was very much appreciated as I needed a second visit with someone in order to have a second opinion.Finally, thank you so much for helping me to get my apartment within the offer that I have made. I am so happy you was able to deal with the landlord to get the apartment I wanted within a very short time, your negotiation skills are clearly very established. I will certainly recommend your name to any friends or colleagues who may need an apartment.
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Simon, thank you for meeting us on Saturday to take us round the property in Clapham, we really appreciate your time and a quick note to say thank you also for giving myself and my friend the lift to Balham afterwards to save us the walk - very kind.You have been a great help so far and we would love to hear of anything else that comes up so please stay in touch if any more 3 bedroom properties come up in the area.
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Matthew, can I just say you were professional, friendly and helpful throughout the whole process. We were able to get viewings arranged quickly and without hassle, and you were always happy to accommodate some last minute schedule changes without issue. You were great at letting me know about new properties as early as possible, and getting viewings arranged promptly. I would happily recommend yourself and haart to others looking to rent in the area.
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Matthew, thanks for your message and for your time the other day to show us around the property we enquired about.We were very pleased with your service. You displayed a lot of enthusiasm and were quick to point out the better features of the property. Unfortunately the property didn't quite match our requirements, hence why we chose another.
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I've had the pleasure of working with Matthew for the past month in my search for housing in London. Matthew has gone above and beyond to assist me in finding a flat, which is a challenging process because I'm moving from the United States. Matthew has found creative solutions to help me and maintained communications throughout the holiday season. Matthew's service has exceeded my expectations and I would highly recommend Matthew to anyone else looking for housing in the Clapham area.
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Simon you have been extremely helpful. After one phone call with you the viewing was booked and all my questions were answered. I received all the confirmation and communication I'd expect and you were very friendly and understanding of my situation. Although a few minutes late due entirely to traffic, you called me to let me know which was much appreciated. I felt I was showed as much as possible at the property and all my options were reviewed. I also wasn't pushed to make a decision quickly to the point where I felt uncomfortable as other agents have done in the past. All in all, a very honest, professional and caring service.
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Hi Simon, I just wanted to say that I thought the way you showed me around the flat today was really warm and friendly. You remembered my name on the phone which added a personal touch as a lot of estate agents always have to ask twice! You were really helpful and informative and I'm glad we cleared up the guarantor situation so now we know it won't be a problem. Once again thanks so much for your help as finding a flat can be very stressful but you have made it much less so and I now look forward to hearing back to you regarding the other viewings.
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Matthew your service in helping me to find a property was courteous, friendly, and you were attentive to my needs. Even if this time was unsuccessful, I would be happy to deal with you again or recommend you to my friends.
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Simon, this is a quick e-mail to express our appreciation for all your hard work and efficiency over the past couple of weeks. We have been looking for a flat for our youngest son for some time now, and it has often been difficult, if not impossible, to view a property on the same day as we have to commute from Dorset. Thanks to your attention to detail, you made this possible, by being absolutely flexible and fitting around our difficult timetables.I was also very impressed at how carefully you listened to my requirements, even advising me to travel up a few days earlier than I had originally planned, to secure the flat we had our hearts' set on. My sincere thanks to you for making our flat hunting such a positive experience, we will happily recommend you and your company to any of our friends down here in the sticks who may be thinking of doing something similar in the near future.
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Matthew, can I just say a few lines: While in my recent property search I found Matthew to be the most efficient agent I've met (and I've met a lot of them recently). He called me in the morning following a request the night before and managed to organise a viewing on the next day. Matthew always replied to my messages very quickly and still keeps helping me even though I have already moved into my new flat. I appreciate his service and will certainly recommend Matthew if any of my friends are looking for a property in the future.
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Matthew, thanks for everything. We just wanted to note that we felt very good dealing with you as you were always ready to help us and meet our needs. You also made us feel at ease. We also wanted to thank you for your understanding and flexibility towards us which reassured us so much especially as we were coming from a foreign country. We will recommend you to all our friends and we will definitely want to use your services again in the future.
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Simon, I just wanted to send you some feedback as I found you to be a very helpful agent indeed: I very much appreciated the really personal service that you offered, your friendly manner and the follow up calls which I was not expecting as the budget was fairly small. You really did make feel more than just a number and seemed to listen to my request and suggested properties tailored to my needs unlike a lot of other agents.Overall I was very pleased with the service you offered and would use your services again as well as recommending you to others.
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Simon, thank you so much for taking us to view the property recently, it was our first look at a flat in a new area of London. It was refreshing to meet someone who wanted to truly help get the right property for us. Your knowledge about the area and what we could expect to get for our money really helped us gauge what we could achieve and where was the best area to be for us. All of this helped make our decision so much easier - so thank you.
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Matthew, I want to take this opportunity to thank you for a hassle free experience. Within an hour you found me a property, took me to see it and made an offer for it. You've handled everything in a professional manner and I am very happy with how things went. I would certainly recommend haart to any of my friends next time they're looking to move.
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Simon, thank you so much for showing us around the houses for let. You were very knowledgeable of the houses and the area which I knew nothing about but am now moving to.You gave amazing advice and I will recommend you to all and forward your contact info - Thank you again Simon.
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Matthew it's been a real pleasure in dealing with you over the last couple of weeks. In my quest to find a new home your approach and your keeping in contact with me has been second to none. If in the future I need another place to live I will certainly be getting back in contact with you first - Many thanks for all your help and kind regards.
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Matthew has a very appealing manner. He is polite, organised and genuinely seems to have a client's best interest at heart. His best quality is that he listens and presents properties that make sense. I would be happy to have Matthew acting as my agent anytime.
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Simon, I just wanted to say a huge thank you on behalf of Hannah and I. You went above and beyond to accommodate our needs and requirements.Although we were so close to signing on the dotted line on the tooting property, we have gone with our hearts and found a lovely place in Clapham.Once again, thank you so much, you helped us narrow down our criteria to ensure we got our dream home.Kindest regards and best luck for the future.
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Matthew was the consummate professional in a market that far too often can fail to remember the importance of great service. He was timely, informative, friendly and never pushy. It is ultimate testament to his professionalism that despite me already being keen on (and ultimately taking) a property with a private landlord, he still provided a great viewing experience and kindly held the property for me (rather than easily rush through a load of viewings with other prospective tenants) until I knew the status of the other property. The lettings market needs more Matthews!
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Our experience of haart was great and we were impressed with the knowledge our agent Faraz showed in showing us around the apartments. We had been expecting to meet a different agent who we had booked the viewing through but they did not show up, we found Faraz he was very friendly and helpful. When it came to signing for the flat we felt a little under pressure due to not having all the correct documentation, But Faraz was reassuring, saying we could still secure the flat if we could send them later that evening. Overall we received great service and would recommend to everyone we know
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Matthew I have since now found somewhere, but I would like to thank you for all the effort and attention that you've put into finding me a property. Your diligence and courtesy was a breath of fresh air. Regards
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Simon, I'm just emailing to again thank you and Matthew for your help with finding and securing our flat in stockwell.Having had frankly terrible experiences with letting agents in the past, we were pleasantly surprised with the excellent service we received.We found you both very polite, welcoming and knowledgeable, being able to answer every question we asked, which provided a nice and friendly, non pressured environment for us to make our decision.It is also worth mentioning that the majority of our enquiries took place after we had applied and the letting was agreed, which is a testament to your commitment to customer aftercare.We now look to benefit from a stress free period between now and our move in date thanks to such a smooth service - Kind regards Phil and Kasia
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Mirza thank you for your help in finding new tenants for our flat recently. Unfortunately, the previous tenants who had made an offer on the flat were unable to pass their reference checks at the last moment, a problem Mustafa tells me you solved by finding new prospective tenants and swiftly closing the deal for us. I have appreciated you keeping a close eye on the progress of the new tenancy and being able to be give me informed and regular updates. You have provided us with amazing service and we really appreciate it - especially as I was very nervous given the last minute issues with the last contract we had on the place but you made things a lot more easier and understandable
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Christian, both Lyndsey and I both thought your service was first class, you were really good to us and we're delighted to have secured the property, with your help. We would definitely recommend you and haart as a company and would like to thank you once again for all your help
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Unfortunately we cannot manage to find a place that ticks all the boxes, that said, we really appreciate all your efforts to date tin helping to try and find us that perfect place. We have been liaising with multiple letting agents over the past couple of weeks and, you have by far been the most helpful and professional going that extra step - So thank you for that
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Simon, just so you are aware, I thought your service was great. You were refreshingly honest and reliable, and just generally a massive help. I will definitely be looking you up when I'm next house hunting and would recommend your services
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Simon, it was nice to meet you to. Thanks for your flexibility and response to my requirements in getting me in to see the property so quickly.The property completely met my needs and I would have gone for it if it wasn't for the incredible opportunity that presented itself at the other one - Thanks again, Mark
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I would like to state for the record that the level of service we received from Matthew Gwyer was excellent. Going through the process of renting a new flat is always stressful and complicated (especially being internationals), but Matthew made the process seamless and worry-free.Between always being available when we had questions, responding quickly to any and all of our concerns, and simply being a very friendly and positive person, I would recommend Matthew without hesitation to anyone beginning their flat search
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Faraz's level of service was exemplary. He was a great agent who ensured that we were kept up to date with everything we needed to know and, ensured that we were able to sign for the prosperity that we were after. As a group, we were all over Europe most of the time that Faraz was sorting out our rental agreement. It was only due to Faraz's patience and organisation that we managed to sign everything in time. I could not recommend him more highly. This was our first experience of renting a property in London and Faraz ensured a smooth and seamless process. Our experience with haart as a whole has been very, very good
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Simon, thank-you very much for your help in our property search. I thought the service you provided was very personal and I felt like you were really helping us because you wanted us to find a nice place as opposed to just wanting to find tenants for flats. You were very contactable and maintained a good level of communication and I appreciate the help you provided
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Faraz, I'd like to thank you for all your help in our property search you delivered amazing service. We are really happy with the flat and are really grateful for your help. We thought you would't be happy until we were happy with the place. We are certainly going to get in touch on our next move, hopefully when we will be buying our own place
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Simon, I just wanted to say thank-you for being the first letting agent in London to show us a property. Some great things I found about you as an agent were:- You really went above and beyond to make us feel welcome as new home seekers in London.-You took the time to drive us around the neighborhood and familiarise us with Balham-. Having not secured jobs yet and having a dog, you didn't see as an issue and said you would speak to the landlord to let her know that we'd still be a good tenant.You also continued to follow up and let us know about other properties on the market. While most agents we've dealt with were nice, you were even nicer.Thanks again Simon. If we are ever in search of a property we'll let you know
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Faraz, your service was very helpful, you explained everything very clearly and I am very grateful for all your help. We did have a few issue with our guarantor and you were very helpful in insuring that everything was done correctly and fast. I am extremely satisfied with the experience and I would recommend you to all my friends and family
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Matthew, all is good here, thank you very much. About your service, we couldn't have found a better person then you to help us out. Your customer care is great. Really a big thank you from us both. If there is any need from our part, I'll just shout at you and I know you will help. Best regards
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Matthew thanks a lot for helping me out. I found you to be enthusiastic about the property, showing all possibles settings, patient with me and you reassured me that I was making the best decision for me. You also went out of traditional by giving me a lift near your office which was really appreciated
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I thought your customer service on the day of the viewing was excellent. You were friendly and helpful and answered all our questions. I couldn't have asked for more, so thank you again for all yor help.
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Throughout my experience dealing with haart Estate agent, Matthew has been extremely helpful every step of the way. He showed my round the flat, which we are now currently in the process of securing. Matthew arrived with a friendly attitude and was able to answer any questions I had about the property and the process required to secure it. Following this, he was easily contactable, always replying to phone calls, emails and texts well outside of office hours with the information I required to further along our application. Gareth even went to the extra length of showing me and my partner round the property for a second time after paying our security deposit. Overall, I am extremely happy with the service Matthew has provided and look forward to finalising our new home with his help
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Thank you for your help with finding us a amazing house. You have gone above and beyond to help us secure the property and we are over the moon with it. You made sure you identified our wants and needs and found us a ideal house. Thanks for taking so much time out to help with this
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Faraz was extremely helpful in identifying our new property as one we might be interested in after we enquired about another property, and showed it to us immediately. Faraz was most helpful in identifying our specific needs and in putting forward our case as regards those needs, such that all of them were secured. Faraz has dealt with this matter very swiftly and efficiently from viewing to offer, and we are extremely grateful and satisfied with the service we have received thus far
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Your advice and expertise was spot on and really helped me make my final decision to go for the more spacious property. Unlike other estate agents, you weren't pushy or too sales orientated, which can be very off putting. You gave me the facts and helped me come to a decision I was comfortable with. You answered my questions in a clear and concise manner and helped me feel at ease with committing to renting the property
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After joining the Clapham branch of haart as we were looking for a new flat we were put in contact with Faraz,who became our agent and dealt with us throughout the process. Faraz heard what we were looking for and came back to us with multiple properties which were all ideal for us. At viewings we were provided with all the information we needed, as well as his own opinion on the property after getting to know us better, which we found extremely helpful. After a couple of weeks of dealing with haart, Faraz found us a flat which was exactly what we were looking for. He assisted us through the entire process and provided a fantastic service which we were very grateful for
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Matt, just wanted to say thanks for helping out in our flat search. We appreciated your willingness to help and the fact that you were concerned how the search is going (texts and calls just to check what were our thoughts on properties viewed).Thanks for showing the same flat twice and for arranging viewings quickly and in time convenient for us
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Christian, I have found your customer service to be excellent and professional. You responded promptly to any queries I raised and kept me updated throughout the search and moving in process. I was particularly impressed that you responded to queries outside of normal office hours
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Thank you for your help in finding new tenants for our flat recently. Unfortunately, the previous tenants who had made an offer on the flat were unable to pass their reference checks at the last moment, a problem Mustafa tells me you solved by finding new prospective tenants and swiftly closing the deal for us. I have appreciated you keeping a close eye on the progress of the new tenancy and being able to be give me informed and regular updates. You have provided us with amazing service and we really appreciate it - especially as I was very nervous given the last minute issues with the last contract we had on the place but you made things a lot more easier and understandable
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Through this email I would like to give the feedback on Christian's service while I was looking for the accommodation here in London.I moved to London at the beginning of this year and have had a lot of encounters with letting agencies. Some of them were pleasant some not.Meeting Christian after I decided to move in May was really refreshing experience, as he was always at hand and quick in his responses.Christian has helped me to find a flat in matter of seconds-literally!All the necessary paperwork and administration details were carried out quickly by Christian even though we both were dealing with newly established premises.Overall, from the first call I had with Christian I was confident that I am at the right place and with the right person.I can describe the service received by Christian in four words: accurate, responsive, quick and kind
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I found Mirza to be very professional, friendly and helpful in his approach. Mirza took the time to understand our personal needs and recommended a flat very much in line with our requirements. He supported us throughout the whole process and was very flexible and willing to help as much as he could. Our experience with Mirza was a great one.
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Matthew, I thought you were extremely professional in showing me round the place and explaining all of the benefits of the area to my personal circumstances. You asked the right questions and were not too pushy in my making a decision and I am happy with the outcome. Many thanks and thanks again
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Mr Matthew Gweyer, was a very helpful assistant during our research for renting a house in Clapham Common. He payed attention to all of our needs and try to find for us a suitable property. He is very a professional, with a good knowledge of his work, pleasant lettings consultantChryssa Tamvaki, Clapham Common, July 2014
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Whilst property we fell in love with was through a different letting agent I want to say thanks again for helping us with our property search. In particular thanks for looking into the properties which were out of your normal catchment area and liaising with your Streatham / Brixton offices to find out further information on these properties for us.We have had a particularly stressful time finding a property, particularly whilst I've been unwell, and people like you truly working for the customer does go a long way towards easing this stress.All the best in the future and I'll be sure to touch base with you again when I come to look for another flat
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Mr Matthew Gweyer, was a very helpful assistant during our research for renting a house in Clapham Common. He payed attention to all of our needs and try to find for us a suitable property. He is very a professional, with a good knowledge of his work, pleasant lettings consultant
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Faraz,, thank you for showing me around the flat in white square yesterday evening. I was really impressed with the place and am delighted to be moving in.
You were a huge help to me in making this decision and I was really impressed by your level of professionalism when showing me the property, and your knowledge when it came to answering all of my questions. I also want to extend my thanks for your speed and efficiency in getting all necessary paper work completed.
I was delighted with your service and will definitely recommend you and haart in the future