“We would like to mention that David, and Ashley, both from the Newport branch of your firm dealt with us in a fantastic manner. In addition to this Sophie at head office who dealt with all our paperwork was also excellent. I hope that submitting this will result in them all receiving praise. Thank you for a first class and professional service.”Malcolm & Victoria TuckerLandlord25/11/2014
“I just wanted say a big ?thank you? to the haart team in the recent letting of our property. Incredibly the property was let within days of being advertised with only a one-day void period. This is the second time haart have helped with letting this property and the service again has been second-to-none. A special mention should go to Dave (Assistant Branch Manager, Newport Office). He was incredibly professional, friendly and most importantly, delivered on letting the property. Dave knows the local market inside-out and is a real asset to haart. A second mention should go to Sophie. She has been responsive and helpful throughout the process and nothing was too much for her. Overall, a superb, smooth and hassle-free service and would highly recommend”Lee SharmaLandlord29/10/2014
“The moment I called the haart office in Newport I felt comfortable, and knew that I was dealing with professionals. Fantastic customer service, great communication throughout the whole letting process - head office was friendly and efficient, and now some great tenants in my home. I would highly recommend haart to other landlords”Shirley PowellLandlord13/10/2014
“As a landlord I was on the lookout for a trusting letting agent. I had not used haart lettings before so did not know what to expect.. However, I was really impressed with the efficiency and speed in which they found me a tenant, all done within 3 weeks. I was always kept informed every step of the way. A big thank you to all of the team at Newport”Andy EdwardsLandlord21/10/2014
“This was a first time move for the three of us. haart were so helpful and patient with us when we were really unsure of the situation and what was involved. Special thanks to Lucy, who was a real star. Thank you.”Morgan Bethany Davies, Conor Martin & Joe White Tenant23/05/2014
“The process of our moving into our rented accommodation was stress free thanks to the staff at haart in Newport. We were kept informed throughout the whole process.Any issues identified were investigated promptly, so thank you all”Julie BynonTenant24/10/2014
“I have recently moved to Cwmbran through yourselves and I would like to pass on my appreciation to Lucy who I feel went above and beyond her duties as a letting agent to help me in my difficult situation. From my first enquiry to my moving day I cannot fault Lucy for her professionalism and compassionate nature. She is a credit to haart”Anonymous Tenant22/05/2014
“Thanks for all your help making my house sale so smooth and stress free. I've been really impressed with haart, particularly the help and advice you have supplied on the numerous occasions I have phoned! I will definitely recommend you to family and friends.
”Joanne Penson Customer30/09/2013
“I have always been apprehensive about buying my first home because of the horror stories I so often hear. I'm glad to be able to say that me and my partner were very surprised (in a good way) with our experience thanks to haart.
You kept us informed on a regular basis, even if it was to say there was no new update, which really look a weight off of our shoulders knowing you were keeping an eye on things for us. You chased everyone up on our behalf to ensure deadlines were met and all in all ensured a relatively painless experience was had. Thank you for your help. ”Shaun Carter Customer08/08/2013
“I have been working with haart for a few years now and find their approach highly professional. They are very knowledgeable on the subject of renting and making suggestions and recommendations. They always told me what and how to do things and the ladies in the office are approachable and very experienced. They are always ready to answer my questions.
They found me good tenants, who never miss their monthly rentals. This is because haart do their search properly and carry proper and appropriate checks about the credibility of the prospective tenants.
”Omer Kulle Customer22/10/2013