“I just wanted say a big ?thank you? to the haart team in the recent letting of our property. Incredibly the property was let within days of being advertised with only a one-day void period. This is the second time haart have helped with letting this property and the service again has been second-to-none. A special mention should go to Dave (Assistant Branch Manager, Newport Office). He was incredibly professional, friendly and most importantly, delivered on letting the property. Dave knows the local market inside-out and is a real asset to haart. A second mention should go to Sophie. She has been responsive and helpful throughout the process and nothing was too much for her. Overall, a superb, smooth and hassle-free service and would highly recommend”Lee SharmaLandlord29/10/2014
“As a landlord I was on the lookout for a trusting letting agent. I had not used haart lettings before so did not know what to expect.. However, I was really impressed with the efficiency and speed in which they found me a tenant, all done within 3 weeks. I was always kept informed every step of the way. A big thank you to all of the team at Newport”Andy EdwardsLandlord21/10/2014
“The moment I called the haart office in Newport I felt comfortable, and knew that I was dealing with professionals. Fantastic customer service, great communication throughout the whole letting process - head office was friendly and efficient, and now some great tenants in my home. I would highly recommend haart to other landlords”Shirley PowellLandlord13/10/2014
“The process of our moving into our rented accommodation was stress free thanks to the staff at haart in Newport. We were kept informed throughout the whole process.Any issues identified were investigated promptly, so thank you all”Julie BynonTenant24/10/2014
“I have recently moved to Cwmbran through yourselves and I would like to pass on my appreciation to Lucy who I feel went above and beyond her duties as a letting agent to help me in my difficult situation. From my first enquiry to my moving day I cannot fault Lucy for her professionalism and compassionate nature. She is a credit to haart”Anonymous Tenant22/05/2014
“This was a first time move for the three of us. haart were so helpful and patient with us when we were really unsure of the situation and what was involved. Special thanks to Lucy, who was a real star. Thank you.”Morgan Bethany Davies, Conor Martin & Joe White Tenant23/05/2014
“I have always been apprehensive about buying my first home because of the horror stories I so often hear. I'm glad to be able to say that me and my partner were very surprised (in a good way) with our experience thanks to haart.
You kept us informed on a regular basis, even if it was to say there was no new update, which really look a weight off of our shoulders knowing you were keeping an eye on things for us. You chased everyone up on our behalf to ensure deadlines were met and all in all ensured a relatively painless experience was had. Thank you for your help. ”Shaun Carter Customer08/08/2013
“Thank you so much for all your help regarding the letting of our flat. Everyone in the office was incredibly pro-active in your approach to renting the property and communication with us was also amazing, we always felt we knew what was happening from day one. The fact that there were a mere three weeks from purchasing the property to our tenants moving in speaks volume as to your professional approach. ”Michelle and Marco Marandola Customer13/05/2013
“We marketed our flat when the friend I own the flat with moved to Thailand with his work. haart were excellent and found us two tenants who moved in within a week of the flat becoming available. They handled rent collection for us as well as providing timely reminders for things such as the renewal of our Gas Safety Certificate, even arranging for this to be completed by a suitably qualified engineer.
Our flat has just been marketed for a second time and again, new tenants found quickly. Again there was no period where the flat was unoccupied. haart dealt with all of the viewings, references and tenancy agreements allowing for a pain free process despite me living 200 miles away in Liverpool.
Over the past 18 months, haart have provided an excellent service and I would be happy to recommend them. ”Neil Manchester Customer14/03/2013
“?Sandy, I just wanted to write to say thanks to you, Nick and all the team at haart who helped us so much with the house sale. From the very earliest point in the process you all worked at a standard which is head and shoulders above every other firm we have encountered ? and that is a lot!You in particular have added real value as your thoroughness and determination in managing the whole chain end-to-end has been outstanding. I really do feel that we couldn?t have done it without you and my whole family appreciates the work you have put in.I will definitely be recommending you to anyone who wants the best service from an estate agent, thank you?”John Customer24/09/2014