“My experience with your organisation was nothing short of exceptional. Ours was an arm?s length international transaction given that we reside in the United States permanently. Given this circumstance, my concern heading into this deal was the essential requirement for prompt and accurate communication on all aspects of our sale, along with our need for sound advice and realistic expectations as to pricing and transaction timing. My contact was Graeme Lawrence at your Tooting branch and Graeme proved to be the ultimate professional in all regards, (as were his supporting staff). Graeme went way beyond the scope of his responsibilities in terms of advice and assistance. His prompt and articulate written communications every step of the way provided immense comfort and eliminated the anxiety derived from our distance. In particular, Graeme's advice on price point was spot on and his strategy with our buyer sold our home in a few days at the top end of our spread. I have had many dealings with Estate Agents and Real Estate agents here in the States and this most recent experience was the most professionally and flawlessly conducted transaction ever. Bravo to the staff at Tooting and in particular to Mr. Lawrence. Graeme is an invaluable asset and a great ambassador for your company, and he should be recognised as such. We were able to meet Graeme in person the day before our closing which was very important to us, and so we were all able to put faces to names and humanise the event........very important in this impersonal electronic age! We are now back in the US, funds are transferred and all is well. Thank you again. I would never fail to recommend you.”John E. CarterVendor26/06/2015
“We bought our property through haart 2 ½ years ago and were impressed with the service. We liked the people and found them very personable, so they were our choice of agent when we came to sell the property recently. haart also came up with the best deal price-wise. The whole process was really smooth and straightforward with no problems at all. The fact that haart have a dedicated sales progression manager who handled our sale was great. Sandy knew about every aspect of our sale and always knew where we were at in the process.
We would definitely use haart again in the future, and will recommend them to anyone wishing to buy or sell in Tooting. ”Annette Cloherty Vendor25/06/2013
“I initially had my property on with two other agents, but was very disappointed with the service I received. After over a year I hadn't had a single offer, so I decided to take my property off the market. I then spoke to Graeme at the haart Tooting branch and he inspired me to market my home with them. The team were really good, they did all the viewings where in the past with the previous agent I had to do them all. I really felt I was getting really good value for money with haart. They always kept me informed, and I had received offers within a couple of months of switching to haart. I held out though and am pleased to say I've just sold for the full asking price.
I would definitely use haart again and recommend them to anyone else who is looking to buy or sell in the Tooting area. ”Marcia Haughton Vendor25/06/2013
“I chose haart of Tooting to sell my property recently after looking at 3 other local agents and haart came out on top in all respects. Graeme Lawrence from the branch came round initially and was very helpful and had a good local knowledge, I felt he could achieve the right price for us.
I was very happy with the service. The speed at which they marketed my property and got people round to view it was amazing. They are a great team in the office, I found all the staff very helpful if I had any queries. Sandra Bennett, our sales progressor, was key to moving the sale forward, liaising with other agents and solicitors within the chain and always keeping me informed.
It's not the first time I have sold a property but it's by far the best experience I've had and I couldn't fault the service haart provided me with. Thank you once again for the excellent service. ”Maryse Dupin Vendor01/06/2013
“Having purchased my home via haart, I felt it only natural to sell through them when the time came. In a time when the market was all over the place and setting a sale price was anyone's guess, haart with their vast knowledge and experience of the area, guided me well in setting the right price. The process of the Open Day was efficient and productive. By the end of the day I had accepted an offer and within 2 months the house had a new owner. I'm a very happy customer”Ms Fitzpatrick Vendor10/07/2014
“Joanne, Both Nicola and I wanted express our gratitude for the sale and purchase of our house and new home. To sell, purchase and complete in the space of seven weeks is testament to your professionalism. We appreciated the honesty and integrity in your approach and valued your advice in securing our new home.Please extend our thanks to your team as well and we have no hesitation in recommending haart to our friends, colleagues and others in the community.Once again, thank you for all that you have done for us.”Benedict Binns Customer18/12/2014
“I have been working with haart for a few years now and find their approach highly professional. They are very knowledgeable on the subject of renting and making suggestions and recommendations. They always told me what and how to do things and the ladies in the office are approachable and very experienced. They are always ready to answer my questions.
They found me good tenants, who never miss their monthly rentals. This is because haart do their search properly and carry proper and appropriate checks about the credibility of the prospective tenants.
”Omer Kulle Customer22/10/2013
“The sale of this property is probably the quickest sale over market value we have achieved, all thanks to your efforts. The entire process from carrying out the valuation, to placing the property on the market and obtaining the sale was very efficient and your valuation of the property was spot on. I will definitely use your services again for any further properties we have in your area. ”Stewart Morgan Customer22/07/2013
“I have always been apprehensive about buying my first home because of the horror stories I so often hear. I'm glad to be able to say that me and my partner were very surprised (in a good way) with our experience thanks to haart.
You kept us informed on a regular basis, even if it was to say there was no new update, which really look a weight off of our shoulders knowing you were keeping an eye on things for us. You chased everyone up on our behalf to ensure deadlines were met and all in all ensured a relatively painless experience was had. Thank you for your help. ”Shaun Carter Customer08/08/2013
“I would like to say how greatly I am impressed by the efficiency of Maria, she was on the ball for everything and always one step ahead of my solicitor too. She is a great asset to haart and nothing is too much trouble for her, with excellent customer service skills. Anthony who sold my home was also brilliant, I could tell he really wanted to sell my house and talked through different ways of how to market my property. Holly was also very helpful and friendly, she also helped me when Anthony wasn't available. Tom too was always very friendly and helpful. The guys at haart Hucknall really do make an amazing team and it was a pleasure to deal with such an efficient and enthusiastic team.”Britt Ackroyd Customer23/12/2014