“We have just completed on our house sale and I would just like to say that the team at haart estate agents in Thornton Heath were exceptional in the way that they have handled everything from the viewings (Sarah & Perry) right through to completion.
Even when there were unforeseen and unexpected problems to hold up the sale proceedings, Perry and Matthew pulled out all the stops to ensure that any problems were resolved and the sale was back on track.
The staff were always polite, courteous and above all professional in their approach to the client and the buyers and I would not hesitate to recommend haart Thornton Heath to any of my friends and family. ”Susan Davis Vendor27/08/2013
“haart of Thornton Heath were instrumental in the sale of our house. Specifically Nicola, in dealing with the tenants and arranging viewings of the property and encouraging our prospective buyers. They kept clear communication with us and informed us about changes promptly. My experience was very positive and I would definitely recommend haart of Thornton Heath in the future. ”Temi Taiwo Vendor02/07/2013
“Thanks for all your help in finding a buyer for our property and then liaising with all parties to ensure a smooth process to exchange of contracts.
I found haart, both the office and the team, a pleasure to deal with - communicative, responsive and reliable and I would not hesitate to recommend anyone selling their property use haart Thornton Heath.
I know that it can be a stressful process buying a property, but this sale has been pretty pain-free because I was always kept fully updated and was always confident of your dedication in completing the sale as swiftly as possible. ”Adam Keeble Vendor27/08/2013
“We have been very pleased with the level of service provided by haart in Thornton Heath.
We decided to sign up with haart after meeting Matthew, he came across as very genuine and professional and was very keen for us to meet the whole team. One of the things we were most impressed with was that Nicola and Sarah came to our house to find out the unique selling points of the property which the could show potential buyers to aide the sale - something other agents didn't bother doing!!
We were delighted when two days into our property being on the market Nicola managed to sell it. We believe this is down to her enthusiasm and charm and positivity.
As our property was in a chain the closer we got to exchanging contracts things did get stressful. Every time we spoke to Matthew or Nicola they were always understanding and accommodating and kept us calm. We believe that the Thornton Heath team did their utmost in managing our chain and made sure there were no major issues.
If there comes a time when we want to sell again we would use haart again in a heartbeat! ”Chetna Sonigra Vendor02/07/2013
“I would like to thank all the team at haart for their kind and professional help in selling my house. I would have no hesitation in recommending you to family and friends. Thank you all. ”Margaret Lane Customer11/09/2013
“Thank you so much for all your help regarding the letting of our flat. Everyone in the office was incredibly pro-active in your approach to renting the property and communication with us was also amazing, we always felt we knew what was happening from day one. The fact that there were a mere three weeks from purchasing the property to our tenants moving in speaks volume as to your professional approach. ”Michelle and Marco Marandola Customer13/05/2013
“The service was very good. All procedures were carried out quickly and efficiently. It was a very positive experience compared to other estate agents. ”Dan Pomeroy Customer28/06/2013
“The first impression I got from the branch was that they were all friendly, warm and welcoming. It was the first time in 17 years that I had sold a property and I got great service. They always kept me informed and made me feel like a person, like my sale actually mattered to them. If they didn't know the answers they would find out and call me back, which I found really reassuring as my solicitors weren't great.
haart definitely helped push the sale through and made the sale a positive experience for me. I would recommend them to anyone buying or selling in the area. ”Sonia Jones Customer18/07/2013
“The best service I have ever received. I will recommend haart to all my friends in the future. Thanks for your help haart, you relieved me of any stress. ”Naikmal Qasimkhan Customer18/06/2013
“We marketed our flat when the friend I own the flat with moved to Thailand with his work. haart were excellent and found us two tenants who moved in within a week of the flat becoming available. They handled rent collection for us as well as providing timely reminders for things such as the renewal of our Gas Safety Certificate, even arranging for this to be completed by a suitably qualified engineer.
Our flat has just been marketed for a second time and again, new tenants found quickly. Again there was no period where the flat was unoccupied. haart dealt with all of the viewings, references and tenancy agreements allowing for a pain free process despite me living 200 miles away in Liverpool.
Over the past 18 months, haart have provided an excellent service and I would be happy to recommend them. ”Neil Manchester Customer14/03/2013