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haart has opened the first of its next generation of High Street branches in Newport, South Wales.

The UK's largest independent estate agent has invested close to 200,000 creating a flagship store on Bridge Street in the city. The new branch is the first of a new type of High Street estate agent branch to be launched by haart across the country.

The 3,840 sq ft premises, which is based at 11 Bridge Street, forms a key part of a drive by haart to re-affirm its position as 'the estate agent of choice' for people looking to buy, sell, let or rent.

haart, which has over 120 branches nationwide, has totally transformed both the interior and exterior of the building. This has included creating new fascias, walls and flooring together with installing state-of-the-art computer and telephone systems. The branch comes with dedicated break out areas where customers can discuss their needs in a more relaxed, informal environment.

Heading up the branch is Sarah Lavery. Sarah, who has worked for haart's sister brand Darlows since 2005, mostly recently at Llanishen in Cardiff, heads up a five-strong sales team. She is joined by Sarah Jenkins, who will oversee the four-strong lettings team for haart in the Newport area. They are supported by a dedicated financial services consultant. Newport will eventually accommodate over a dozen people.

haart Newport

11 Bridge Street, Newport, Gwent, NP20 4AL

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T : 01633 222255 E :
Property to buy in  newportProperty to rent in  newport

Now that the dust has finally settled and everything has been completed concerning the sale of the house. I would like to thank you, Jonathan and Levi, and everyone else concerned in the sale, for helping make the procedure run in what seemed a rather smooth and efficient manner.Hope you all have a great Christmas and a very Happy New Year.

Roy Rees Vendor16/12/2014

I would like to take this opportunity to thank you and your company on the sale of our property.We were very pleased with all aspects of the sale from the initial contact with Sarah at the propertythrough to completion. We were kept informed all the way through the process usually by Becci a very pleasant member of staff.I would not hesitate on recommending you and your company to anyone and thank you to all the staff

Mr & Mrs Ian Allison Vendor19/03/2015

Rebecca, thank you for assisting so efficiently in the sale of two properties for us in the Bassaleg and Rhiwderin area.Your team wasted no time in marketing both properties, within just a week we had several accompanied viewings with a member of your sales team and within 3 weeks both were sold and, remarkably on the same day!This enabled us to purchase another property with you achieving exactly what we wanted. Again, thank you all for your help on making this happen smoothly, we'd highly recommend your branch to any prospective new sales or purchaser.

Andrew Holgrave Vendor15/01/2015

I wanted to thank haart for the speed and efficiency with which you sold my flat. From arranging the initial appraisal to completion, everything was handled with the utmost professionalism. I was particularly pleased at being able to conduct most of the correspondence by e-mail, this made things so much easier and all of my e-mails were answered virtually immediately. Obviously I'm hoping not to move again for some considerable time but if and when I do, I would have no hesitation in using haart again.

Ryan Pimm Vendor07/10/2013

We have just purchased our first home through haart of Newport, all of the staff were really helpful, particularly Levi who guided through the process. We also dealt with their mortgage advisor who was equally helpful. Any questions were quickly answered and anything that needed action was actioned that day - Great customer service

Jamie Shergold Vendor30/04/2014

Just a quick message to say how delighted I am with the service I've received during the sale of my home from your Newport office. Levi went above and beyond and was always available to speak to me either in office or on the telephone, providing me with full updates on the progress of the sale when I needed them most. When our first sale unfortunately fell through, it took haart less than a week to find us another purchaser at an even more acceptable price.I'd also thank for her work behind the scenes and coordinating things with the solicitors. I'd definitely recommend using your office to any of my family and friends.

Mrs J Goodwin Vendor13/02/2015

Becci was like an angel in disguise, helping me throughout the entire process and it would have been really difficult without her.I cannot thank her enough and believe that she is a definite asset to your business,

Mrs L M Weetch Vendor19/03/2015

I wanted to thank Becci for all of the help, advice and support she has given me during the recent sale of my mothers property. Throughout the entire transaction Becci was very professional, keeping me fully informed. Becci's assistance was invaluable and I would have no hesitation recommending haart to family and friends

Keith Morgan Vendor29/04/2014

I would like to let you know that I have been very impressed with your staff at haart. They have all been very courteous and polite, and have always provided excellent feedback. We're also happy that you found a buyer quite quickly, especially as the other agent has had the flat on their books for almost a year. We would certainly use you again.

Chris Grundy Vendor24/04/2013

I've dealt with haart on a purchase and sale of a property. Through these processes I always found a member of staff to hand and communication amongst the team has always been consistent. My main contact was Becky, she was always to hand and quickly responded to my emails or calls and is an asset to the haart team. I would definitely use haart again.

Claire Donovan Vendor10/10/2013

haart in the Community

haart Newport is committed to supporting a wide range of activities in its area through its dedicated ' in the communuity' programme. If you have an upcoming event, be it a fete, carnival etc or if you're seeking sponsorship for your local team, just get in touch with the branch. We may just be able to help!

Latest branch news

haart is investing over 5m over the coming months enhancing its level of service.

The country's largest independent estate agent has embarked on a 'service revolution' within its 124-strong branch network as part of its drive to re-affirm its position as 'the estate agent of choice' for people looking to buy, sell, let or rent in the UK. This will be encapsulated in a new strapline - 'Always your best interests at haart'.

Every member of staff within haart's residential sales, residential lettings, financial and legal services divisions will take part in a radical brand training programme designed to transform haart from 'good to great'. This will include the creation of brand champions within each branch to act as a focal point for brand activity at a local level.

The move follows widespread consultation with customers about the type of estate agent they would like to see on the High Street in the future.

Paul Smith, Chief Executive Officer of haart, said: "We have been consulting widely with the public about the type of estate agent they would like to see, as well as the services they offer, not just now but also in the future. We have used this information to help shape the direction in which haart is moving as well as the look and feel of the brand as we seek to transform haart from 'good to great'."
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