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haart has opened the first of its next generation of High Street branches in Newport, South Wales.

The UK's largest independent estate agent has invested close to 200,000 creating a flagship store on Bridge Street in the city. The new branch is the first of a new type of High Street estate agent branch to be launched by haart across the country.

The 3,840 sq ft premises, which is based at 11 Bridge Street, forms a key part of a drive by haart to re-affirm its position as 'the estate agent of choice' for people looking to buy, sell, let or rent.

haart, which has over 120 branches nationwide, has totally transformed both the interior and exterior of the building. This has included creating new fascias, walls and flooring together with installing state-of-the-art computer and telephone systems. The branch comes with dedicated break out areas where customers can discuss their needs in a more relaxed, informal environment.

Heading up the branch is Sarah Lavery. Sarah, who has worked for haart's sister brand Darlows since 2005, mostly recently at Llanishen in Cardiff, heads up a five-strong sales team. She is joined by Sarah Jenkins, who will oversee the four-strong lettings team for haart in the Newport area. They are supported by a dedicated financial services consultant. Newport will eventually accommodate over a dozen people.

haart Newport

11 Bridge Street, Newport, Gwent, NP20 4AL

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T : 01633 222255 E :
Property to buy in  newportProperty to rent in  newport

John, just a note to you and Becci and any other staff who were involved in the sale of our house, many many thanks for all the work you did, this was the first time we have sold a house and you all made it so easy for us. John you were better than your word, so on behalf of myself and Sandra, we wish you all the best for the future. Thanks again for all you have done.

Graham & Sandra SullyVendor15/07/2015

Thank you for all your work on the sale of my home. We thought Becci was brilliant!

Richard and Rebecca Watkins Vendor06/11/2013

?Having spent almost two years trying to sell our property through another Estate Agent we decided to try with haart in July and by early September we had our first offer. haart were very professional in advising the best approach for a sale and did listen to what we as the owners said would be positive selling points and took this on board when promoting to viewers. Communication and feedback was going to be vital as we live in Dubai and Rebecca of the Newport office was excellent in keeping us well informed throughout the whole selling process, a real plus point and totally the opposite of our experience previously. We would highly recommend haart to any prospective sellers and they will be our preference when we begin our search for a new property.?

David & Cathy Roberts Vendor06/01/2015

Just a quick thank you all at haart for the smooth sale of my house. You were all very friendly and helpful throughout the whole process, allowing it to be relatively stress free. A special thanks to Becci for her constant communication, even on her days off and for keeping me updated throughout the process. I will use haart if I am to buy or sell again in the future.

Geraint Rowland Vendor29/05/2015

I have recently sold my house through haart, after another estate agent had failed to sell it. Jonathan impressed me as he was very knowledgeable about the local market, was good at managing my expectations and provided honest, professional advice. This was very much appreciated and was one of the reasons why I chose haart to market my property. I was very pleased with the professional photographs and marketing brochure of my property and the number of viewings I received. I was delighted that it sold within a month to a first-time buyer.Rebecca was extremely efficient, a fabulous communicator and a pleasure to deal with. She responded immediately and resolved issues sensibly and quickly. I felt extremely confident about everything Rebecca did for me and her excellent customer service was greatly appreciated during what was, at times, a stressful and uncertain time. Rebecca?s professionalism and knowledge shone through and made the process much easier. In summary, I would have no hesitation in recommending haart to my friends and family and would be pleased to have you sell my new home if and when the time comes.

Suzanne WebbVendor01/06/2015

Many thanks to the team at haart who secured a quick sale of an empty property I had after leaving it to get married. Special thanks to John and Sarah for the marketing effort and a massive special thank you to Rebecca who kept me informed every step of the process once the offer had been accepted.

Sharon Paginton Vendor12/02/2015

?Dear Rebecca, Levi and all at haart in Newport I would like to thank you all for your hard work and commitment in selling my house. Rebecca and Levi were always available to give advice and guidance at all stages, everyone was friendly, efficient and professional. Nothing was ever too much trouble even if it was my tenth call that day! You were both always honest and put my mind at ease.I am very pleased with the service as a whole, you have one happy, happy customer.?

Jade Matthews Vendor05/01/2015

Becci, your professional and personal approach helped me to get through the stressful sale of my property, despite my personal circumstances and bad luck. Thank you for helping me to move on with my life.

Jeff WrightVendor27/05/2015

I would like to thank the team at haart in Newport for their exceptional professional and friendly service. They secured a sale on our property within 2 weeks of it being on the market.We also purchased our new home with haart and the purchase and sale assistance we received were exemplary. Nothing was too much trouble. I have recommended the Newport branch to all family and friends. Can't thank the staff enough, especially Becci who is worth her weight in gold.

Denitza WilliamsVendor21/07/2015

Rebecca, thank you for assisting so efficiently in the sale of two properties for us in the Bassaleg and Rhiwderin area.Your team wasted no time in marketing both properties, within just a week we had several accompanied viewings with a member of your sales team and within 3 weeks both were sold and, remarkably on the same day!This enabled us to purchase another property with you achieving exactly what we wanted. Again, thank you all for your help on making this happen smoothly, we'd highly recommend your branch to any prospective new sales or purchaser.

Andrew Holgrave Vendor15/01/2015

haart in the Community

haart Newport is committed to supporting a wide range of activities in its area through its dedicated ' in the communuity' programme. If you have an upcoming event, be it a fete, carnival etc or if you're seeking sponsorship for your local team, just get in touch with the branch. We may just be able to help!

Latest branch news

haart is investing over 5m over the coming months enhancing its level of service.

The country's largest independent estate agent has embarked on a 'service revolution' within its 124-strong branch network as part of its drive to re-affirm its position as 'the estate agent of choice' for people looking to buy, sell, let or rent in the UK. This will be encapsulated in a new strapline - 'Always your best interests at haart'.

Every member of staff within haart's residential sales, residential lettings, financial and legal services divisions will take part in a radical brand training programme designed to transform haart from 'good to great'. This will include the creation of brand champions within each branch to act as a focal point for brand activity at a local level.

The move follows widespread consultation with customers about the type of estate agent they would like to see on the High Street in the future.

Paul Smith, Chief Executive Officer of haart, said: "We have been consulting widely with the public about the type of estate agent they would like to see, as well as the services they offer, not just now but also in the future. We have used this information to help shape the direction in which haart is moving as well as the look and feel of the brand as we seek to transform haart from 'good to great'."
Market intelligence

Newport Branch Location