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haart has opened the first of its next generation of High Street branches in Newport, South Wales.

The UK's largest independent estate agent has invested close to 200,000 creating a flagship store on Bridge Street in the city. The new branch is the first of a new type of High Street estate agent branch to be launched by haart across the country.

The 3,840 sq ft premises, which is based at 11 Bridge Street, forms a key part of a drive by haart to re-affirm its position as 'the estate agent of choice' for people looking to buy, sell, let or rent.

haart, which has over 120 branches nationwide, has totally transformed both the interior and exterior of the building. This has included creating new fascias, walls and flooring together with installing state-of-the-art computer and telephone systems. The branch comes with dedicated break out areas where customers can discuss their needs in a more relaxed, informal environment.

Heading up the branch is Sarah Lavery. Sarah, who has worked for haart's sister brand Darlows since 2005, mostly recently at Llanishen in Cardiff, heads up a five-strong sales team. She is joined by Sarah Jenkins, who will oversee the four-strong lettings team for haart in the Newport area. They are supported by a dedicated financial services consultant. Newport will eventually accommodate over a dozen people.

haart Newport

11 Bridge Street, Newport, Gwent, NP20 4AL

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T : 01633 222255 E :
Property to buy in  newportProperty to rent in  newport

The staff at haart Newport were efficient and the communication was excellent. They kept us informed of any developments throughout the sales process which was a great help given our situation and we appreciated their help. Our home was regularly viewed and sold at a great price for us, and this was entirely down to haart's endeavour to get us a price that matched market value for us. We have, and will continue to recommend Levi and John as contacts for anyone I know who is interested in selling or buying a property in the area. Thank you to haart Newport for all the excellent work, you were a great help.

Alun and Patricia Taylor Vendor30/06/2013

Rebecca, thank you for assisting so efficiently in the sale of two properties for us in the Bassaleg and Rhiwderin area.Your team wasted no time in marketing both properties, within just a week we had several accompanied viewings with a member of your sales team and within 3 weeks both were sold and, remarkably on the same day!This enabled us to purchase another property with you achieving exactly what we wanted. Again, thank you all for your help on making this happen smoothly, we'd highly recommend your branch to any prospective new sales or purchaser.

Andrew Holgrave Vendor15/01/2015

This is the first time we have moved so we wanted a company who could give us the personal service we desired. haart in Newport did just that. From Jonathan who provided us with the valuation through to Rebecca who listened to our moans when things were not moving as quickly as we wanted. Everyone was friendly and happy to help. Thank you for everything

Mrs H Smith Vendor15/09/2014

I have recently sold my property through your office. I dealt with Jonathan & Becci and I would like to thank them for the way they dealt with the transaction. Both were professional throughout what was a difficult time for me, as I had just had surgery and was more or less housebound.The whole process only took three weeks from start to finish, so once again thank you for making this so much easier than I would have thought possible.

Mrs Quarterly Vendor11/03/2015

?Dear Rebecca, Levi and all at haart in Newport I would like to thank you all for your hard work and commitment in selling my house. Rebecca and Levi were always available to give advice and guidance at all stages, everyone was friendly, efficient and professional. Nothing was ever too much trouble even if it was my tenth call that day! You were both always honest and put my mind at ease.I am very pleased with the service as a whole, you have one happy, happy customer.?

Jade Matthews Vendor05/01/2015

Just a quick message to say how delighted I am with the service I've received during the sale of my home from your Newport office. Levi went above and beyond and was always available to speak to me either in office or on the telephone, providing me with full updates on the progress of the sale when I needed them most. When our first sale unfortunately fell through, it took haart less than a week to find us another purchaser at an even more acceptable price.I'd also thank for her work behind the scenes and coordinating things with the solicitors. I'd definitely recommend using your office to any of my family and friends.

Mrs J Goodwin Vendor13/02/2015

I would like to let you know that I have been very impressed with your staff at haart. They have all been very courteous and polite, and have always provided excellent feedback. We're also happy that you found a buyer quite quickly, especially as the other agent has had the flat on their books for almost a year. We would certainly use you again.

Chris Grundy Vendor24/04/2013

I wanted to thank Becci for all of the help, advice and support she has given me during the recent sale of my mothers property. Throughout the entire transaction Becci was very professional, keeping me fully informed. Becci's assistance was invaluable and I would have no hesitation recommending haart to family and friends

Keith Morgan Vendor29/04/2014

haart succeeded in selling my property after several unsuccessful attempts with local agents and in doing so proved themselves to be highly organised and attuned to the state of the market and what would make my property sell. I was particularly impressed with Sarah and Becci from the Newport branch. They kept in contact, listened to what I wanted and gave me good advice that resulted in the house finally selling. This was in stark contrast to the approach of putting a photo in the window and hoping for the best adopted by other agents that I dealt with and eventually parted company with.

Mr R Peters Vendor12/12/2014

haart were very pleasant to work with and provided lots of viewings. We dealt with Tori more than anyone and she was so lovely and friendly. If we do decide to sell again I wouldn't hesitate to come back to haart.

Miss S HarrisVendor03/06/2015

haart in the Community

haart Newport is committed to supporting a wide range of activities in its area through its dedicated ' in the communuity' programme. If you have an upcoming event, be it a fete, carnival etc or if you're seeking sponsorship for your local team, just get in touch with the branch. We may just be able to help!

Latest branch news

haart is investing over 5m over the coming months enhancing its level of service.

The country's largest independent estate agent has embarked on a 'service revolution' within its 124-strong branch network as part of its drive to re-affirm its position as 'the estate agent of choice' for people looking to buy, sell, let or rent in the UK. This will be encapsulated in a new strapline - 'Always your best interests at haart'.

Every member of staff within haart's residential sales, residential lettings, financial and legal services divisions will take part in a radical brand training programme designed to transform haart from 'good to great'. This will include the creation of brand champions within each branch to act as a focal point for brand activity at a local level.

The move follows widespread consultation with customers about the type of estate agent they would like to see on the High Street in the future.

Paul Smith, Chief Executive Officer of haart, said: "We have been consulting widely with the public about the type of estate agent they would like to see, as well as the services they offer, not just now but also in the future. We have used this information to help shape the direction in which haart is moving as well as the look and feel of the brand as we seek to transform haart from 'good to great'."
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Newport Branch Location