“Having come to the market with you officially at the very end of April, I just wanted to say how incredibly impressed we are by the members of your team with whom we have had contact so far, especially since three sets of individuals were contacted and followed up and two viewings arranged even before the official start date.
We wanted to mention how particularly impressed we have been with our recent experience of Adam Hicks who has shown enormous persistence and dogged determination in following up interested parties and in obtaining feedback from them. Even after he had a wasted journey to the property this week, when the viewers failed to show, he went to their home address and tracked down their son (the potential buyer) in Hong Kong and continues to press for the viewing despite the rudeness and inconvenience they have caused him.
His description of his personal marketing technique has even ended up being quoted in his dissertation by our son who is at one of the UK's leading business schools, sponsored by Ernst and Young! Graham Nash too has showed real creative thinking and use of the psychology of marketing when describing his approach to us and we look forward to seeing him in action.
So many people are keen to complain but few think to congratulate and we felt this was due
”Katherine Watts Vendor12/05/2014
“I would like to thank the team at haart in Milton Keynes for their assistance in selling my late Mothers house. They worked effortlessly to secure the sale despite some real obstacles with the property. The team were quick to respond to my requests for information, in particular Kalita Bailey and Charlotte Diggins who never seemed to give up when it seemed all was lost. Thanks again ”Mr ThompsonVendor15/07/2014
“When I first spoke to George at haart in Milton Keynes he was very polite and professional and dealt with my enquiries very quickly. George arranged three viewings and always accommodated our wishes with the times of day, he was never pushy and I could always rely on him to call me back.One viewing which was at 7 pm on a Friday, George attended as well really going that extra mile and putting himself out and again on the Saturday we had two viewings. the following viewing resulted in us being offered the full asking price, i was of course delighted.I was also very impressed as George did all of this on a Saturday evening. he also gave me his mobile number and said I could call him over the weekend if I had any questions.
Today, George recommended a firm of Solicitors for us and asked them to e-mail us. I am very impressed with George, he is enthusiastic, professional and friendly and very conscientious in his work.”Karen Ashton Vendor04/04/2014
“Both Den and myself wanted to drop you a line to say a big thank you for all your help with our new home.
It was not only a pleasure to meet you but such a difference meeting people who are committed and passionate and really understand the clients you deal with. You went out of your way to ensure everything was completed in ease. We look forward to having a long happy relationship with you, and again thank you for helping us get our dream home. ”Den and Dale Fforbes-Hamilton Purchaser14/05/2013
“I really didn't have to have many dealings with Haart, which actually was a very nice change. I found that everything went through very smoothly and whenever I did speak with them, whatever requests I made were dealt with efficiently.
When I came to Haart I had just found out the house I was supposed to be moving into within the next two weeks had fallen through. I was therefore a little down on estate agents as the previous agent I was dealing with, although they were trying their best, I felt could have pre-warned me about this possible pull out. I never felt that haart were trying to hide anything from me, and haart actually restored my faith in estate agents again.
I want to say a big thank you for helping me buy this house (which I have to honest is the better of the two houses), although this does need a little work to be done, it is home already
”Lynda Stearman Purchaser26/06/2013
“Thanks for all your help finding us a house, we really appreciate it.
Please pass on to your manager our feedback that you were excellent throughout the process, and you are a credit to haart - we have dealt with many estate agents, and we know for any future business we will now be going through haart. ”Daniel Broad Purchaser14/05/2013
“I am very gald I came across Jade at haart of Milton Keynes during my house search. Jade understood my unique situation as I was moving from overseas and was very patient and helpful throughout the entire process. It made my move over to a new country practically stress free
I am sure I will use haart again in the future because of their excellent service”Marisa Hurtault Purchaser22/01/2014
“The service was very good. All procedures were carried out quickly and efficiently. It was a very positive experience compared to other estate agents. ”Dan Pomeroy Customer28/06/2013
“We marketed our flat when the friend I own the flat with moved to Thailand with his work. haart were excellent and found us two tenants who moved in within a week of the flat becoming available. They handled rent collection for us as well as providing timely reminders for things such as the renewal of our Gas Safety Certificate, even arranging for this to be completed by a suitably qualified engineer.
Our flat has just been marketed for a second time and again, new tenants found quickly. Again there was no period where the flat was unoccupied. haart dealt with all of the viewings, references and tenancy agreements allowing for a pain free process despite me living 200 miles away in Liverpool.
Over the past 18 months, haart have provided an excellent service and I would be happy to recommend them. ”Neil Manchester Customer14/03/2013
“Thank you so much for all your help regarding the letting of our flat. Everyone in the office was incredibly pro-active in your approach to renting the property and communication with us was also amazing, we always felt we knew what was happening from day one. The fact that there were a mere three weeks from purchasing the property to our tenants moving in speaks volume as to your professional approach. ”Michelle and Marco Marandola Customer13/05/2013