“We would to take this opportunity to say a big thank you to you all for all your help during the last 11 months. We know it has been a very problematic sale - none of it any of our or your making, but you have all been outstanding in supporting us through it all during the highs and lows. Your support and innovative solutions have been amazing, along with your patience, it has almost been like acquiring another family and I am going to miss you all and the sometimes daily chats. You do an amazing job and your commitment and help have been second to none”Sue TuckVendor19/09/2014
“Our house sale completed last month and I wanted to say a huge thank you Carmel to you and your team at haart
You, Jeanette and Sarah were amazing throughout the sale and were a one-stop shop for advice and information. Your research into the value of out property really reflected the housing market and your confidence in the god selling points is, I am sure what made it sell at the top price & because of this we managed to buy our perfect property when we moved
so, thank you again for being so professional and approachable you have a fantastic team and I would not hesitate in recommending you to anyone considering putting their house on the market”Mrs Sorenson Vendor28/02/2014
“Carmel Luff presented herself at the correct time and place as arranged, armed with much relevant & well packaged information which was presented in a fashion that was both easily understood and inspiring. Additionally, an understandable yet remarkable pre-prepared analysis of the current market in direct relation to my property was produced for my peace of mind. Carmel listened to what I relayed to her and continued to reassure that haart were the people with the ability to get the job done in a professional manner. Carmel explained her intended timetable of events in order that we understood that we were both thinking alike. Next, she explained in detail the factors affecting our agreed aim and timetable. The presentation turned to the various courses open, which were explained to me. With all such information at hand, Carmel presented a plan of how to accomplish the sale with the minimum amount of time and fuss. On completion of this meeting with Carmel and privy to such enviable degrees of her confidence, manner, attitude, diligence and enthusiasm. I was genuinely astounded by the working mechanics employed by haart. Indeed all members of staff proved time and time again that they were aware of the overall plan, their part in the plan, what support and resource they had to assist them in achieving their goal to deliver a result which best reflected my best interest. The transaction was brought to conclusion to my absolute delight. The enviable work ethos experience with haart cannot be exaggerated and I will put myself out of my way to recommend haart at every suitable opportunity. I trust haart are very proud of their staff and the stress free business management style they attend on their clients. haart is indeed where your buyer is”Vincent CampbellVendor31/08/2014
“Thought I?d drop you a line and express my thanks to you regarding the sale of my property. You offered positive, professional advice in a straightforward manner which was much appreciated. I wish you every success in all future sales and would not hesitate to recommend your services.”Jacqueline Vendor15/05/2014
“Thank you very much for your help earlier, I wanted to say how impressed I was that you took the time to note down the things which were important in the way you did, you're the only agent in Ely who has done that with us and it was a nice touch”Simon Pittock Purchaser08/03/2014
“We marketed our flat when the friend I own the flat with moved to Thailand with his work. haart were excellent and found us two tenants who moved in within a week of the flat becoming available. They handled rent collection for us as well as providing timely reminders for things such as the renewal of our Gas Safety Certificate, even arranging for this to be completed by a suitably qualified engineer.
Our flat has just been marketed for a second time and again, new tenants found quickly. Again there was no period where the flat was unoccupied. haart dealt with all of the viewings, references and tenancy agreements allowing for a pain free process despite me living 200 miles away in Liverpool.
Over the past 18 months, haart have provided an excellent service and I would be happy to recommend them. ”Neil Manchester Customer14/03/2013
“Thank you so much for all your help regarding the letting of our flat. Everyone in the office was incredibly pro-active in your approach to renting the property and communication with us was also amazing, we always felt we knew what was happening from day one. The fact that there were a mere three weeks from purchasing the property to our tenants moving in speaks volume as to your professional approach. ”Michelle and Marco Marandola Customer13/05/2013
“I would like to thank all the team at haart for their kind and professional help in selling my house. I would have no hesitation in recommending you to family and friends. Thank you all. ”Margaret Lane Customer11/09/2013
“I have been working with haart for a few years now and find their approach highly professional. They are very knowledgeable on the subject of renting and making suggestions and recommendations. They always told me what and how to do things and the ladies in the office are approachable and very experienced. They are always ready to answer my questions.
They found me good tenants, who never miss their monthly rentals. This is because haart do their search properly and carry proper and appropriate checks about the credibility of the prospective tenants.
”Omer Kulle Customer22/10/2013
“Thanks for all your help making my house sale so smooth and stress free. I've been really impressed with haart, particularly the help and advice you have supplied on the numerous occasions I have phoned! I will definitely recommend you to family and friends.
”Joanne Penson Customer30/09/2013