“The sale of my mother's property has finally been completed. I wanted to take this opportunity to thank you and your colleagues for the professional and efficient help in concluding the transaction.
I believe you went 'beyond the call of duty' to ensure completion. It is a sad reflection of the legal industry (I don't think the word profession is appropriate anymore) that you had to spend so much time chasing them to undertake their responsibilities, which you did promptly and courteously. ”Richard Ware Vendor05/08/2013
“I am writing to express my gratitude for the excellent service provided by haart in Dereham during the sale of my property. from recent experiences of other agents I can categorically state that haart of Dereham have been vastly superior in every way.
From the initial valuation I was consistently provided with accurate quality information which enabled me to make balanced decisions which subsequently proved to be successful ones.
We were kept up to date with the progress of viewings, offers and details of the purchase process. Moreover, the calm, measured, professional and reassuring manner in which all of this was conveyed engendered confidence.
Colin, I express further thanks for your part in this and also the work of your team in a successful, timely sales process.
I will unreservedly recommend haart of Dereham to anyone who listens - With grateful thanks”Robin Turner Vendor14/04/2014
“I recently downsized and sold my property through haart of Dereham. Throughout the process the service was very good, with regular contact from the branch staff. I never once had to ring them to find out what was going on, they kept me informed all the way. I had been with another agent who had only produced about half a dozen viewings in the whole nine months, but haart promised two a week and kept to their word. I can't fault haart and would recommend them to anyone. ”Janet Bazzoni Vendor06/06/2013
“We felt we wanted to write to let you know how pleased we are to have used your company to sell our property, what an exceptional team you have at Dereham.
Our property was previously on the market with another agent for 20 weeks without any results and then we joined haart Estate Agents and our property sold within an incredible 7 days. Why on earth didn't we come to haart in the first instance?!
The photographs Gordan took were excellent and together with the descriptions and comments, made our bungalow really attractive to prospective purchasers and as already stated, gave us a really quick sale.
We would like to take this opportunity to thank you all very much for everything you have done for us. ”Roy and Rosemary Williams Vendor31/10/2013
“We wanted to write and extend our warm and heartfelt thanks for the service that you have provided in our recent sale and especially for expediting our completion through constant interaction with all parties.
We cannot praise highly enough your attention and excellent customer service. We have felt fully supported throughout the entire process.
You have been immediately contactable whenever we have needed to talk and have dealt with issues raised within the chain with both speed and efficiency.
There are few agencies which could begin to match your expertise and we have found dealings with several over the years.
Thank you so much for all of your help and support. We will always recommend haart in the future.”Ann & Roger Martin Vendor14/04/2014
“Thank you, and your team, very much for achieving the completion of the sale of our house. We were very impressed by the proactive approach you took from the start and which your team continued. You were all very professional, informative, and friendly throughout. The weekly updates were invaluable and you adhered to all your promises. We would particularly like to thank Josh, who worked tirelessly on our behalf, and also Amber, who we believe worked with Josh. You were all very easy to work with and we are delighted that we chose haart for our sale. We would be grateful if you could copy this to your head office as we feel you should all be recognised for your dedicated service”Mr & Mrs T Barber Vendor14/10/2014
“We would like to pass on our thanks for the hard work carried out by Colin McKenzie at haart Dereham.
This as not been by any means a simple sale. If anything it's been the exact opposite. Colin was not put in the picture by the buyers a few weeks into the sale but on being advised of a problem he quickly followed it up. He has been polite, tactful and thoughtful at all times, keeping us in the picture at each stage. Even to the extent of following up what the solicitors should have been doing. ”Ken and Gill Taylor Vendor02/05/2013
“I would like to thank the team at haarts Dereham for all their help and guidance in selling my property. From the start of the process to the completion, they constantly kept us informed of all developments and always seemed to have the time to discuss any issues that we had. I would unreservedly recommend haart to all my friends and family.”Mr S Doherty Vendor18/12/2014
“haart of Dereham were superb in dealing with all aspects of this sale and I am especially pleased with the high level of professionalism shown by all whom I had dealings with at your office
In particular, you will wish to be made aware of the outstanding conduct and professionalism of one of your staff, namely Colin Mckenzie. We had already dealt with a number of estate agents in Dereham before rejecting them in favour of haart. We immediately and instinctively knew that we wanted haart to sell our father?s property and dealt with Colin for the majority of the time. He both impressed us and settled us down with his blend of clarity, empathy, professionalism and pragmatism
Throughout all our dealings he has proved to be meticulous and focused on our needs and aspirations. He has gone out of his way to resolve all issues and he has proved to be a man of his word.
”Peter Hicks Vendor05/03/2014
“Having dealt with haart in Torquay for many years and also with the Dereham branch I would recommend them to family friends and neighbours as a company who are pro-active in providing a service to vendors and purchasers alike. We have received first class service from Gordon, Colin and Josh of the Dereham branch and have always received fantastic service from Jenny and her team in Torquay.”Mr & Mrs D Simmons Vendor08/12/2014