“I recently downsized and sold my property through haart of Dereham. Throughout the process the service was very good, with regular contact from the branch staff. I never once had to ring them to find out what was going on, they kept me informed all the way. I had been with another agent who had only produced about half a dozen viewings in the whole nine months, but haart promised two a week and kept to their word. I can't fault haart and would recommend them to anyone. ”Janet Bazzoni Vendor06/06/2013
“We felt we wanted to write to let you know how pleased we are to have used your company to sell our property, what an exceptional team you have at Dereham.
Our property was previously on the market with another agent for 20 weeks without any results and then we joined haart Estate Agents and our property sold within an incredible 7 days. Why on earth didn't we come to haart in the first instance?!
The photographs Gordan took were excellent and together with the descriptions and comments, made our bungalow really attractive to prospective purchasers and as already stated, gave us a really quick sale.
We would like to take this opportunity to thank you all very much for everything you have done for us. ”Roy and Rosemary Williams Vendor31/10/2013
“?haart of Dereham were superb in dealing with all aspects of this sale and I am especially pleased with the high level of professionalism shown by all whom I had dealings with at your office
In particular, you will wish to be made aware of the outstanding conduct and professionalism of one of your staff, namely Colin Mckenzie. We had already dealt with a number of estate agents in Dereham before rejecting them in favour of haart. We immediately and instinctively knew that we wanted haart to sell our father?s property and dealt with Colin for the majority of the time. He both impressed us and settled us down with his blend of clarity, empathy, professionalism and pragmatism
Throughout all our dealings he has proved to be meticulous and focused on our needs and aspirations. He has gone out of his way to resolve all issues and he has proved to be a man of his word.?
”Peter Hicks Vendor05/03/2014
“We would like to pass on our thanks for the hard work carried out by Colin McKenzie at haart Dereham.
This as not been by any means a simple sale. If anything it's been the exact opposite. Colin was not put in the picture by the buyers a few weeks into the sale but on being advised of a problem he quickly followed it up. He has been polite, tactful and thoughtful at all times, keeping us in the picture at each stage. Even to the extent of following up what the solicitors should have been doing. ”Ken and Gill Taylor Vendor02/05/2013
“The sale of my mother's property has finally been completed. I wanted to take this opportunity to thank you and your colleagues for the professional and efficient help in concluding the transaction.
I believe you went 'beyond the call of duty' to ensure completion. It is a sad reflection of the legal industry (I don't think the word profession is appropriate anymore) that you had to spend so much time chasing them to undertake their responsibilities, which you did promptly and courteously. ”Richard Ware Vendor05/08/2013
“I have always been apprehensive about buying my first home because of the horror stories I so often hear. I'm glad to be able to say that me and my partner were very surprised (in a good way) with our experience thanks to haart.
You kept us informed on a regular basis, even if it was to say there was no new update, which really look a weight off of our shoulders knowing you were keeping an eye on things for us. You chased everyone up on our behalf to ensure deadlines were met and all in all ensured a relatively painless experience was had. Thank you for your help. ”Shaun Carter Customer08/08/2013
“I had been letting my property with haart and they were excellent, so were a natural choice of selling agent when we decided to sell. haart were professional and the service was excellent.
Our sales negotiator, was really good. She always let us know what was going on and sorting things out when needed.
”Bassey Etibnesi Customer31/08/2013
“The service was very good. All procedures were carried out quickly and efficiently. It was a very positive experience compared to other estate agents. ”Dan Pomeroy Customer28/06/2013
“Thank you so much for all your help regarding the letting of our flat. Everyone in the office was incredibly pro-active in your approach to renting the property and communication with us was also amazing, we always felt we knew what was happening from day one. The fact that there were a mere three weeks from purchasing the property to our tenants moving in speaks volume as to your professional approach. ”Michelle and Marco Marandola Customer13/05/2013