“I feel that it is extremely important that I write to you regarding your Colchester branch of Spicer McColl. In September of last year we put our house on the market with you with a view to buying our friends house privately. I appreciate that buying off friends is doomed for failure and that nearly happened many times!
However thankfully after 9 months of drama?s we finally achieved our goal yesterday of exchanging contracts and completing next Wednesday. In terms of our experience with your company it had its ups and downs but I would like to make your aware of one of your staff?s individual efforts.
You got us a buyer in December 2013, however they decided after a month that they were too young to get a mortgage! We then managed to gain from our friends a month or two?s grace to get a new buyer. This was a fraught period but the viewers flowed and concluded in three different offers within a few days. As it turned out, typically it seems, we chose to run with the wrong offer.
We chose the new buyer from hell, who on her side had a difficult aloof mortgage advisor, numerous mortgage applications and she kept changing solicitors. On top of that I was stressed, my partner upset and our friendship with the people we were buying off at breaking point.
Whilst private sales I appreciate in your profession can be frowned upon if we hadn?t bought off our friends we would never have moved so everyone?s a winner really! Anyway round about March of this year Bradley Fisher took over as Office Manager and whilst the road from there to now was still full of highs and lows, quite simply without Bradley?s knowledge, skill, assertiveness and dedication we would have lost our dream home. ”Matthew Wicks & Lesley Fairweather Vendor16/05/2014
“Throughout the course of my sale I dealt with many members of the team who were all helpful, in particular Bradley and Jordan, both who were fantastic throughout. After the first sale fell through I was made to feel confident that we would find another buyer which we did. The support given by Bradley and Jordan throughout the process was brilliant. Always happy to talk about any concerns I had and keep me updated along the way. I have no problem recommending you in the future. Please pass on my gratitude to them both”Mr Jones Vendor14/08/2014
“I just wanted to say it was a very good, positive experience to secure a house with haart. The staff are highly professional, committed and dedicated to work from the heart. If you are one looking for a nice property and peace of mind then haart is the right choice for you.”Zia Naseem Customer30/12/2014
“The best service I have ever received. I will recommend haart to all my friends in the future. Thanks for your help haart, you relieved me of any stress. ”Naikmal Qasimkhan Customer18/06/2013
“Sandy, I just wanted to write to say thanks to you, Nick and all the team at haart who helped us so much with the house sale. From the very earliest point in the process you all worked at a standard which is head and shoulders above every other firm we have encountered ? and that is a lot!You in particular have added real value as your thoroughness and determination in managing the whole chain end-to-end has been outstanding. I really do feel that we couldn?t have done it without you and my whole family appreciates the work you have put in.I will definitely be recommending you to anyone who wants the best service from an estate agent, thank you”John Customer24/09/2014
“I have been working with haart for a few years now and find their approach highly professional. They are very knowledgeable on the subject of renting and making suggestions and recommendations. They always told me what and how to do things and the ladies in the office are approachable and very experienced. They are always ready to answer my questions.
They found me good tenants, who never miss their monthly rentals. This is because haart do their search properly and carry proper and appropriate checks about the credibility of the prospective tenants.
”Omer Kulle Customer22/10/2013
“I had been letting my property with haart and they were excellent, so were a natural choice of selling agent when we decided to sell. haart were professional and the service was excellent.
Our sales negotiator, was really good. She always let us know what was going on and sorting things out when needed.
”Bassey Etibnesi Customer31/08/2013
“Thanks for all your help in finding a buyer for our property and then liaising with all parties to ensure a smooth process to exchange of contracts.
I found haart, both the office and the team, a pleasure to deal with - communicative, responsive and reliable and I would not hesitate to recommend anyone selling their property use haart.
I know that it can be a stressful process buying a property, but this sale has been pretty pain-free because I was always kept fully updated and was always confident of your dedication in completing the sale as swiftly as possible. ”Adam Keeble Customer12/01/2013
“Hi Lara, just wanted to pass on my thanks to Charlotte for her help with my recent move to the above property - the whole process was all very stress free and it was reassuring to know that someone else was on the lookout for a suitable property for myself, one that I'm now able to be settled in ahead of Christmas.”Shaun Ballisat Customer14/12/2014
“Hi Saffronn, I just want to say thank you very much for all the help you have given me over the past few months, with the end result of a sale and completion of my house tomorrow.I was very impressed with the way I was kept well informed following the visits of potential buyers, and then as things progressed with this sale.Thank you again.”Daphne James Customer19/12/2014