“Throughout the course of my sale I dealt with many members of the team who were all helpful, in particular Bradley and Jordan, both who were fantastic throughout. After the first sale fell through I was made to feel confident that we would find another buyer which we did. The support given by Bradley and Jordan throughout the process was brilliant. Always happy to talk about any concerns I had and keep me updated along the way. I have no problem recommending you in the future. Please pass on my gratitude to them both”Mr JonesVendor14/08/2014
“I feel that it is extremely important that I write to you regarding your Colchester branch of Spicer McColl. In September of last year we put our house on the market with you with a view to buying our friends house privately. I appreciate that buying off friends is doomed for failure and that nearly happened many times!
However thankfully after 9 months of drama?s we finally achieved our goal yesterday of exchanging contracts and completing next Wednesday. In terms of our experience with your company it had its ups and downs but I would like to make your aware of one of your staff?s individual efforts.
You got us a buyer in December 2013, however they decided after a month that they were too young to get a mortgage! We then managed to gain from our friends a month or two?s grace to get a new buyer. This was a fraught period but the viewers flowed and concluded in three different offers within a few days. As it turned out, typically it seems, we chose to run with the wrong offer.
We chose the new buyer from hell, who on her side had a difficult aloof mortgage advisor, numerous mortgage applications and she kept changing solicitors. On top of that I was stressed, my partner upset and our friendship with the people we were buying off at breaking point.
Whilst private sales I appreciate in your profession can be frowned upon if we hadn?t bought off our friends we would never have moved so everyone?s a winner really! Anyway round about March of this year Bradley Fisher took over as Office Manager and whilst the road from there to now was still full of highs and lows, quite simply without Bradley?s knowledge, skill, assertiveness and dedication we would have lost our dream home. ”Matthew Wicks & Lesley Fairweather Vendor16/05/2014
“I have always been apprehensive about buying my first home because of the horror stories I so often hear. I'm glad to be able to say that me and my partner were very surprised (in a good way) with our experience thanks to haart.
You kept us informed on a regular basis, even if it was to say there was no new update, which really look a weight off of our shoulders knowing you were keeping an eye on things for us. You chased everyone up on our behalf to ensure deadlines were met and all in all ensured a relatively painless experience was had. Thank you for your help. ”Shaun Carter Customer08/08/2013
“Thanks for all your help in finding a buyer for our property and then liaising with all parties to ensure a smooth process to exchange of contracts.
I found haart, both the office and the team, a pleasure to deal with - communicative, responsive and reliable and I would not hesitate to recommend anyone selling their property use haart.
I know that it can be a stressful process buying a property, but this sale has been pretty pain-free because I was always kept fully updated and was always confident of your dedication in completing the sale as swiftly as possible. ”Adam Keeble Customer12/01/2013
“The sale of this property is probably the quickest sale over market value we have achieved, all thanks to your efforts. The entire process from carrying out the valuation, to placing the property on the market and obtaining the sale was very efficient and your valuation of the property was spot on. I will definitely use your services again for any further properties we have in your area. ”Stewart Morgan Customer22/07/2013
“I had been letting my property with haart and they were excellent, so were a natural choice of selling agent when we decided to sell. haart were professional and the service was excellent.
Our sales negotiator, was really good. She always let us know what was going on and sorting things out when needed.
”Bassey Etibnesi Customer31/08/2013
“The first impression I got from the branch was that they were all friendly, warm and welcoming. It was the first time in 17 years that I had sold a property and I got great service. They always kept me informed and made me feel like a person, like my sale actually mattered to them. If they didn't know the answers they would find out and call me back, which I found really reassuring as my solicitors weren't great.
haart definitely helped push the sale through and made the sale a positive experience for me. I would recommend them to anyone buying or selling in the area. ”Sonia Jones Customer18/07/2013
“The service was very good. All procedures were carried out quickly and efficiently. It was a very positive experience compared to other estate agents. ”Dan Pomeroy Customer28/06/2013
“Thank you so much for all your help regarding the letting of our flat. Everyone in the office was incredibly pro-active in your approach to renting the property and communication with us was also amazing, we always felt we knew what was happening from day one. The fact that there were a mere three weeks from purchasing the property to our tenants moving in speaks volume as to your professional approach. ”Michelle and Marco Marandola Customer13/05/2013
“The best service I have ever received. I will recommend haart to all my friends in the future. Thanks for your help haart, you relieved me of any stress. ”Naikmal Qasimkhan Customer18/06/2013