“Throughout the course of my sale I dealt with many members of the team who were all helpful, in particular Bradley and Jordan, both who were fantastic throughout. After the first sale fell through I was made to feel confident that we would find another buyer which we did. The support given by Bradley and Jordan throughout the process was brilliant. Always happy to talk about any concerns I had and keep me updated along the way. I have no problem recommending you in the future. Please pass on my gratitude to them both”Mr Jones Vendor14/08/2014
“I feel that it is extremely important that I write to you regarding your Colchester branch of Spicer McColl. In September of last year we put our house on the market with you with a view to buying our friends house privately. I appreciate that buying off friends is doomed for failure and that nearly happened many times!
However thankfully after 9 months of drama?s we finally achieved our goal yesterday of exchanging contracts and completing next Wednesday. In terms of our experience with your company it had its ups and downs but I would like to make your aware of one of your staff?s individual efforts.
You got us a buyer in December 2013, however they decided after a month that they were too young to get a mortgage! We then managed to gain from our friends a month or two?s grace to get a new buyer. This was a fraught period but the viewers flowed and concluded in three different offers within a few days. As it turned out, typically it seems, we chose to run with the wrong offer.
We chose the new buyer from hell, who on her side had a difficult aloof mortgage advisor, numerous mortgage applications and she kept changing solicitors. On top of that I was stressed, my partner upset and our friendship with the people we were buying off at breaking point.
Whilst private sales I appreciate in your profession can be frowned upon if we hadn?t bought off our friends we would never have moved so everyone?s a winner really! Anyway round about March of this year Bradley Fisher took over as Office Manager and whilst the road from there to now was still full of highs and lows, quite simply without Bradley?s knowledge, skill, assertiveness and dedication we would have lost our dream home. ”Matthew Wicks & Lesley Fairweather Vendor16/05/2014
“The service was very good. All procedures were carried out quickly and efficiently. It was a very positive experience compared to other estate agents. ”Dan Pomeroy Customer28/06/2013
“Nicholas, I just wanted to write a couple of lines of feedback which you deserve. You made our move to London very easy and talked us through the full cost breakdown including council tax and agency fees so we were clear on everything. Nicholas even drove us to our flat on the day we arrived and was very personable, yet professional. Overall, we had a good experience with Nick and would recommend people seeking a house to avail of his services and knowledge of the local area. It was a pleasure dealing with you and I will recommend you to all - Thanks again”Stephen Dorrian Customer09/10/2014
“Sandy, I just wanted to write to say thanks to you, Nick and all the team at haart who helped us so much with the house sale. From the very earliest point in the process you all worked at a standard which is head and shoulders above every other firm we have encountered ? and that is a lot!You in particular have added real value as your thoroughness and determination in managing the whole chain end-to-end has been outstanding. I really do feel that we couldn?t have done it without you and my whole family appreciates the work you have put in.I will definitely be recommending you to anyone who wants the best service from an estate agent, thank you”John Customer24/09/2014
“Jas, I would like to thank you very much for all your service and support during the sale of property, I would also like to say thank you to Jeff and Nadine. We bought this property from you a few years ago and were extremely satisfied with the service then and it was just as good this time.I will definitely recommend your services to friends and family.”Komail Teba Customer28/11/2014
“I just wanted to say it was a very good, positive experience to secure a house with haart. The staff are highly professional, committed and dedicated to work from the heart. If you are one looking for a nice property and peace of mind then haart is the right choice for you.”Zia Naseem Customer30/12/2014
“I would like to say how greatly I am impressed by the efficiency of Maria, she was on the ball for everything and always one step ahead of my solicitor too. She is a great asset to haart and nothing is too much trouble for her, with excellent customer service skills. Anthony who sold my home was also brilliant, I could tell he really wanted to sell my house and talked through different ways of how to market my property. Holly was also very helpful and friendly, she also helped me when Anthony wasn't available. Tom too was always very friendly and helpful. The guys at haart Hucknall really do make an amazing team and it was a pleasure to deal with such an efficient and enthusiastic team.”Britt Ackroyd Customer23/12/2014
“The first impression I got from the branch was that they were all friendly, warm and welcoming. It was the first time in 17 years that I had sold a property and I got great service. They always kept me informed and made me feel like a person, like my sale actually mattered to them. If they didn't know the answers they would find out and call me back, which I found really reassuring as my solicitors weren't great.
haart definitely helped push the sale through and made the sale a positive experience for me. I would recommend them to anyone buying or selling in the area. ”Sonia Jones Customer18/07/2013
“Joanne, Both Nicola and I wanted express our gratitude for the sale and purchase of our house and new home. To sell, purchase and complete in the space of seven weeks is testament to your professionalism. We appreciated the honesty and integrity in your approach and valued your advice in securing our new home.Please extend our thanks to your team as well and we have no hesitation in recommending haart to our friends, colleagues and others in the community.Once again, thank you for all that you have done for us.”Benedict Binns Customer18/12/2014