“I feel that it is extremely important that I write to you regarding your Colchester branch of Spicer McColl. In September of last year we put our house on the market with you with a view to buying our friends house privately. I appreciate that buying off friends is doomed for failure and that nearly happened many times!
However thankfully after 9 months of drama?s we finally achieved our goal yesterday of exchanging contracts and completing next Wednesday. In terms of our experience with your company it had its ups and downs but I would like to make your aware of one of your staff?s individual efforts.
You got us a buyer in December 2013, however they decided after a month that they were too young to get a mortgage! We then managed to gain from our friends a month or two?s grace to get a new buyer. This was a fraught period but the viewers flowed and concluded in three different offers within a few days. As it turned out, typically it seems, we chose to run with the wrong offer.
We chose the new buyer from hell, who on her side had a difficult aloof mortgage advisor, numerous mortgage applications and she kept changing solicitors. On top of that I was stressed, my partner upset and our friendship with the people we were buying off at breaking point.
Whilst private sales I appreciate in your profession can be frowned upon if we hadn?t bought off our friends we would never have moved so everyone?s a winner really! Anyway round about March of this year Bradley Fisher took over as Office Manager and whilst the road from there to now was still full of highs and lows, quite simply without Bradley?s knowledge, skill, assertiveness and dedication we would have lost our dream home. ”Matthew Wicks & Lesley Fairweather Vendor16/05/2014
“Throughout the course of my sale I dealt with many members of the team who were all helpful, in particular Bradley and Jordan, both who were fantastic throughout. After the first sale fell through I was made to feel confident that we would find another buyer which we did. The support given by Bradley and Jordan throughout the process was brilliant. Always happy to talk about any concerns I had and keep me updated along the way. I have no problem recommending you in the future. Please pass on my gratitude to them both”Mr Jones Vendor14/08/2014
“Matthew, thanks for everything. We just wanted to note that we felt very good dealing with you as you were always ready to help us and meet our needs. You also made us feel at ease. We also wanted to thank you for your understanding and flexibility towards us which reassured us so much especially as we were coming from a foreign country. We will recommend you to all our friends and we will definitely want to use your services again in the future.”Lisa Pagani Customer28/11/2014
“Hi Saffronn, I just want to say thank you very much for all the help you have given me over the past few months, with the end result of a sale and completion of my house tomorrow.I was very impressed with the way I was kept well informed following the visits of potential buyers, and then as things progressed with this sale.Thank you again.”Daphne James Customer19/12/2014
“The sale of this property is probably the quickest sale over market value we have achieved, all thanks to your efforts. The entire process from carrying out the valuation, to placing the property on the market and obtaining the sale was very efficient and your valuation of the property was spot on. I will definitely use your services again for any further properties we have in your area. ”Stewart Morgan Customer22/07/2013
“The best service I have ever received. I will recommend haart to all my friends in the future. Thanks for your help haart, you relieved me of any stress. ”Naikmal Qasimkhan Customer18/06/2013
“Sandy, I just wanted to write to say thanks to you, Nick and all the team at haart who helped us so much with the house sale. From the very earliest point in the process you all worked at a standard which is head and shoulders above every other firm we have encountered ? and that is a lot!You in particular have added real value as your thoroughness and determination in managing the whole chain end-to-end has been outstanding. I really do feel that we couldn?t have done it without you and my whole family appreciates the work you have put in.I will definitely be recommending you to anyone who wants the best service from an estate agent, thank you”John Customer24/09/2014
“I would like to thank all the team at haart for their kind and professional help in selling my house. I would have no hesitation in recommending you to family and friends. Thank you all. ”Margaret Lane Customer11/09/2013
“I have nothing but praise for the haart team. Very polite and helpful at all times. Very professional, particular mention for Ben and Kate for their hard work and superb service. Well done!”Mr G Clamp Customer17/12/2014
“The service was very good. All procedures were carried out quickly and efficiently. It was a very positive experience compared to other estate agents. ”Dan Pomeroy Customer28/06/2013