“Throughout the course of my sale I dealt with many members of the team who were all helpful, in particular Bradley and Jordan, both who were fantastic throughout. After the first sale fell through I was made to feel confident that we would find another buyer which we did. The support given by Bradley and Jordan throughout the process was brilliant. Always happy to talk about any concerns I had and keep me updated along the way. I have no problem recommending you in the future. Please pass on my gratitude to them both”Mr Jones Vendor14/08/2014
“I feel that it is extremely important that I write to you regarding your Colchester branch of Spicer McColl. In September of last year we put our house on the market with you with a view to buying our friends house privately. I appreciate that buying off friends is doomed for failure and that nearly happened many times!
However thankfully after 9 months of drama?s we finally achieved our goal yesterday of exchanging contracts and completing next Wednesday. In terms of our experience with your company it had its ups and downs but I would like to make your aware of one of your staff?s individual efforts.
You got us a buyer in December 2013, however they decided after a month that they were too young to get a mortgage! We then managed to gain from our friends a month or two?s grace to get a new buyer. This was a fraught period but the viewers flowed and concluded in three different offers within a few days. As it turned out, typically it seems, we chose to run with the wrong offer.
We chose the new buyer from hell, who on her side had a difficult aloof mortgage advisor, numerous mortgage applications and she kept changing solicitors. On top of that I was stressed, my partner upset and our friendship with the people we were buying off at breaking point.
Whilst private sales I appreciate in your profession can be frowned upon if we hadn?t bought off our friends we would never have moved so everyone?s a winner really! Anyway round about March of this year Bradley Fisher took over as Office Manager and whilst the road from there to now was still full of highs and lows, quite simply without Bradley?s knowledge, skill, assertiveness and dedication we would have lost our dream home. ”Matthew Wicks & Lesley Fairweather Vendor16/05/2014
“I had been letting my property with haart and they were excellent, so were a natural choice of selling agent when we decided to sell. haart were professional and the service was excellent.
Our sales negotiator, was really good. She always let us know what was going on and sorting things out when needed.
”Bassey Etibnesi Customer31/08/2013
“Sandy, I just wanted to write to say thanks to you, Nick and all the team at haart who helped us so much with the house sale. From the very earliest point in the process you all worked at a standard which is head and shoulders above every other firm we have encountered ? and that is a lot!You in particular have added real value as your thoroughness and determination in managing the whole chain end-to-end has been outstanding. I really do feel that we couldn?t have done it without you and my whole family appreciates the work you have put in.I will definitely be recommending you to anyone who wants the best service from an estate agent, thank you”John Customer24/09/2014
“Thanks for all your help making my house sale so smooth and stress free. I've been really impressed with haart, particularly the help and advice you have supplied on the numerous occasions I have phoned! I will definitely recommend you to family and friends.
”Joanne Penson Customer30/09/2013
“Thank you so much for all your help regarding the letting of our flat. Everyone in the office was incredibly pro-active in your approach to renting the property and communication with us was also amazing, we always felt we knew what was happening from day one. The fact that there were a mere three weeks from purchasing the property to our tenants moving in speaks volume as to your professional approach. ”Michelle and Marco Marandola Customer13/05/2013
“Nicholas, I just wanted to write a couple of lines of feedback which you deserve. You made our move to London very easy and talked us through the full cost breakdown including council tax and agency fees so we were clear on everything. Nicholas even drove us to our flat on the day we arrived and was very personable, yet professional. Overall, we had a good experience with Nick and would recommend people seeking a house to avail of his services and knowledge of the local area. It was a pleasure dealing with you and I will recommend you to all - Thanks again”Stephen Dorrian Customer09/10/2014
“The first impression I got from the branch was that they were all friendly, warm and welcoming. It was the first time in 17 years that I had sold a property and I got great service. They always kept me informed and made me feel like a person, like my sale actually mattered to them. If they didn't know the answers they would find out and call me back, which I found really reassuring as my solicitors weren't great.
haart definitely helped push the sale through and made the sale a positive experience for me. I would recommend them to anyone buying or selling in the area. ”Sonia Jones Customer18/07/2013
“I would like to say how greatly I am impressed by the efficiency of Maria, she was on the ball for everything and always one step ahead of my solicitor too. She is a great asset to haart and nothing is too much trouble for her, with excellent customer service skills. Anthony who sold my home was also brilliant, I could tell he really wanted to sell my house and talked through different ways of how to market my property. Holly was also very helpful and friendly, she also helped me when Anthony wasn't available. Tom too was always very friendly and helpful. The guys at haart Hucknall really do make an amazing team and it was a pleasure to deal with such an efficient and enthusiastic team.”Britt Ackroyd Customer23/12/2014
“Faraz's level of service was exemplary. He was a great agent who ensured that we were kept up to date with everything we needed to know and, ensured that we were able to sign for the prosperity that we were after. As a group, we were all over Europe most of the time that Faraz was sorting out our rental agreement. It was only due to Faraz's patience and organisation that we managed to sign everything in time. I could not recommend him more highly. This was our first experience of renting a property in London and Faraz ensured a smooth and seamless process. Our experience with haart as a whole has been very, very good”Nyall Sharp Customer13/10/2014