“I recently bought and sold a property with the help of haart Bury St Edmunds. Throughout the whole process they were just excellent. The photos and the marketing of my property was superb and we soon got a buyer. Through their good help and professionalism, I soon found a property that I liked. Both deals were done swiftly, and although the ensuing delays etc were not their fault, they remained positive and informative towards myself. I really felt that they were doing everything in their power to seal the deal. I would like to thank any of them who helped but particularly Alison, and Adam.”Mr A Marsh & Miss J HattonVendor26/08/2014
“What a great service with haart. From the time we had house valued up to completion- (and very helpful on our purchase also).. Elliot and Mel kept us updated at every step which makes selling and buying so much less stressful.
We would recommend to family and friends and if we would ever need to move again would use haart again.hopefully we won't need to move again but knowing the service you get with haart it would take the stress of the thought away”Mr & Mrs Fulcher Vendor30/06/2014
“The brochures and marketing were excellent, everyone was so polite and helpful. We received regular updates how our property was doing. Mel & Alex were especially very nice.
The property sold very quickly and I am very happy all round.
”Javed Imam Vendor08/05/2014
“You were recommended by a neighbour plus I had purchased this property through yourselves in 2001. All of the staff were excellent, friendly and polite and very professional.
There is nothing you can improve on especially as you sold the house in 3.5 days!
Excellent customer service, you are a credit to your brand.
”Sue Stephenson-Howlett Vendor02/05/2014
“We chose haart purely as someone in the same road had a board up with you and we are so glad we did, the marketing brochures were excellent. All of the staff were friendly and efficient and we had regular updates.
The entire team are a very integrated team and our dealings with them were seamless. A buyer was found in a week and a half and were very happy with the offer that we received.
There is nothing that you could improve upon and we will be recommending you to others”Anne & Graham Rumney Vendor08/05/2014
“ Absolutely blown away by the customer care at haart Bury St Edmunds, we were strangers to the area and popped in to view a few properties - it was blowing a gale outside, they sat us down, gave us cups of tea then drove us out to do the viewings - negotiated with the vendor, and...five hours later we had bought a property...Phew!
Very impressed, many thanks to Ian, Richard and Elliott!”Miki Colley Purchaser25/02/2014
“We just wanted to say a big thank you for all your help and perseverance. We did find it a very stressful process at times but the icing on the cake is our son has moved in. ”Sue and Paul Gage Purchaser26/06/2013
“I have been working with haart for a few years now and find their approach highly professional. They are very knowledgeable on the subject of renting and making suggestions and recommendations. They always told me what and how to do things and the ladies in the office are approachable and very experienced. They are always ready to answer my questions.
They found me good tenants, who never miss their monthly rentals. This is because haart do their search properly and carry proper and appropriate checks about the credibility of the prospective tenants.
”Omer Kulle Customer22/10/2013
“I have always been apprehensive about buying my first home because of the horror stories I so often hear. I'm glad to be able to say that me and my partner were very surprised (in a good way) with our experience thanks to haart.
You kept us informed on a regular basis, even if it was to say there was no new update, which really look a weight off of our shoulders knowing you were keeping an eye on things for us. You chased everyone up on our behalf to ensure deadlines were met and all in all ensured a relatively painless experience was had. Thank you for your help. ”Shaun Carter Customer08/08/2013
“We marketed our flat when the friend I own the flat with moved to Thailand with his work. haart were excellent and found us two tenants who moved in within a week of the flat becoming available. They handled rent collection for us as well as providing timely reminders for things such as the renewal of our Gas Safety Certificate, even arranging for this to be completed by a suitably qualified engineer.
Our flat has just been marketed for a second time and again, new tenants found quickly. Again there was no period where the flat was unoccupied. haart dealt with all of the viewings, references and tenancy agreements allowing for a pain free process despite me living 200 miles away in Liverpool.
Over the past 18 months, haart have provided an excellent service and I would be happy to recommend them. ”Neil Manchester Customer14/03/2013