“We received a great service from the Bury St Edmunds branch. They were all very helpful and Matt who did the valuation was excellent. Matt Tilbury who does Just mortgages was also excellent and gave us some great advice”Mr & Mrs T Field Vendor06/11/2014
“The Bury St Edmunds branch of haart is an exceptional team of very hardworking and talented individuals. Alison who handled the sale was just fantastic from beginning to end with outstanding communication on a daily basis via email and phone. Our house sale had some unusual difficulties towards the end and Alison took everything in her stride, remained positive and incredibly supportive, we cannot thank her enough for all the hard work she put in for us. The same applies to Elliot who began the house sale process and went beyond the call of duty to deliver paperwork to us in hand; his upbeat and positive manner made it a joy to communicate with him. Also the letting department with Annabella and Olivia are absolute angels, Annabella was a firm support during the period we were looking for a temporary tenant, and both are a pleasure to deal with. And to add the haart solicitor department; only value for money but were again outstanding in their communication and support towards us. I cannot sing the praises of the Bury St Edmunds branch enough and will certainly be recommending them to friends and family. Huge thank you guys”Mrs P Robinson Vendor08/06/2015
“What a great service with haart. From the time we had house valued up to completion- (and very helpful on our purchase also).. Elliot and Mel kept us updated at every step which makes selling and buying so much less stressful.
We would recommend to family and friends and if we would ever need to move again would use haart again.hopefully we won't need to move again but knowing the service you get with haart it would take the stress of the thought away”Mr & Mrs Fulcher Vendor30/06/2014
“We have in the past used lots of estate agents and we decided this time to try haart. At the beginning we were introduced to Matt who gave us a valuation on our property which was very close to what we thought and he was very polite, prompt and a very nice man. At the beginning of the sale Elliot informed us of how things were going to proceed and he was very friendly and helpful and answered any questions we had. Later in the sale we were introduced to Alison who when we encountered problems further down the chain, communicated with solicitors, other estate agents and kept us informed daily of what was going on. In the end our sale was completed and we would just like to say thank you to the staff at haart Bury St Edmunds especially the three staff members that I have mentioned above.”John and Joyce Hatwell Vendor21/02/2015
“We chose haart purely as someone in the same road had a board up with you and we are so glad we did, the marketing brochures were excellent. All of the staff were friendly and efficient and we had regular updates.
The entire team are a very integrated team and our dealings with them were seamless. A buyer was found in a week and a half and were very happy with the offer that we received.
There is nothing that you could improve upon and we will be recommending you to others”Anne & Graham Rumney Vendor08/05/2014
“I am so very pleased that the sale of my house has finally gone through. I must say that the team at haart in Bury St Edmunds have all been amazingly from start to finish, they were all so proactive and helpful each and every step of the way. The sales progressor Alison deserves a medal for all her hard work but I wanted to say thank you to all of you.”Sue Copping Vendor29/01/2015
“An all-round excellent service, delivered beyond our expectations in terms of price and interest. Excellent service from Justine and, Alison in particular but overall they are all a great team and I would highly recommend them.”Mr A Thornton Vendor08/06/2015
“I was very impressed with the contact from Elliot who kept me continually informed of properties on the market. He also listened to my responses and took this into account. He introduced me to the house I eventually bought. Justine was efficient and positive in her role. I felt reassured about the potential sale of my house due to the proactive attitude of all staff. I had a good number of viewings and sold within about 3 weeks. Alison gave excellent service once the sale and purchase were progressing. Overall an excellent and professional service. Thank you to all involved.” Mrs S LloydVendor26/08/2015
“I recently bought and sold a property with the help of haart Bury St Edmunds. Throughout the whole process they were just excellent. The photos and the marketing of my property was superb and we soon got a buyer. Through their good help and professionalism, I soon found a property that I liked. Both deals were done swiftly, and although the ensuing delays etc were not their fault, they remained positive and informative towards myself. I really felt that they were doing everything in their power to seal the deal. I would like to thank any of them who helped but particularly Alison, and Adam.”Mr A Marsh & Miss J Hatton Vendor26/08/2014
“You were recommended by a neighbour plus I had purchased this property through yourselves in 2001. All of the staff were excellent, friendly and polite and very professional.
There is nothing you can improve on especially as you sold the house in 3.5 days!
Excellent customer service, you are a credit to your brand.
”Sue Stephenson-Howlett Vendor02/05/2014